donna davis

payroll and staffing coordinator

About

Three years applied experience working as a Staffing Coordinator - highly skilled in assisting the Human Resource department with communication and other staffing activities. Proficient in collecting demographic data from candidates in order to successfully recruit based on organizational needs. Strong proficiency in reviewing and verifying candidate data including background checks and certifications. Highly skilled in managing new employee data both manually and electronically. Proven ability to manage a high volumes of activity while efficiently meeting stringent deadline schedules. Excellent team-building skills in particular areas such as communication, problem solving, and motivation. Work well as a team member or independently. Recognized for dedication in all positions held with acknowledgment given to extended hours worked on special projects, commitment to customers, attention to detail, professionalism, and follow-up.

Country

united states

City

houston

Industry

human resources

Skill

customer service, human resources, outlook, healthcare, employee relations, data entry, training, management, project management, leadership

Experience

receivable customer service representative

ltd financial services

2012-1 - 2013-6 · 1 yr 6 mos

* Inbound/outbound customer service collection of outstanding receivables’ financial ability to pay * Organized and developed repayment option for delinquent customers * Performed skip-tracing with use of Accurint, Insight, Web, other locator tools * Mailed form letters to customers to encourage payment of delinquent accounts

lead collections officer

er solutions

2008-7 - 2010-8 · 2 yrs 2 mos

* Mailed form letters to customers to encourage payment of delinquent accounts * Received payments and posted amount paid to customer account, using computer and paper records * Conferred with customer by telephone to determine reason for overdue payment and review terms of sales, service, and credit contract * Persuaded customer to pay amount due on credit account, non-payable check, and negotiated extension of credit

otolaryngology medical assistant

dr keitha r smith md

2004-3 - 2006-2 · 2 yrs

* Efficiently managed the front desk in areas of computerized processes utilizing various software to handle scheduling, billing and collections, medical records and insurance claims for private insurance companies and Medicaid * Trained personnel in all areas of front desk management and patient relations, ensuring open lines of communication between patients, staff and physicians with demonstrated efficiency and confidentiality. * Acted as liaison between patients and staff to address and/or resolve problems, inquires and concerns including test results and topical prescription renewals * Prepared patients/rooms for physical examinations; interviewed patients to obtain medical histories; explained treatment procedures; sterilize equipment and properly dispose of contaminated supplies * Coordinated and followed up on daily laboratory-related procedures and communications * Gave treatment and injections to patient and also performed the routine tests in laboratory

auto loan and bankcard collector

fma alliance, ltd.

2002-6 - 2003-2 · 9 mos

* Mediated repayment plans between outstanding liabilities and delinquent customers * Perform skip trace activities utilizing as internet people search, pulling credit bureaus and using Cole’s directory assistance * Negotiate financial settlements to avoid litigation * Acted as liaison between entities