Donna Campion (Kay)

Promoted to the role of Channel Development Manager I reported directly to the Head of Trading. Main responsibilities included managing 17 channels, primarily across Amazon marketplace, eBay and Magento, including cross-border trading and supplier management and onboarding. o Managing over 15 supplier relationships, over a broad and varied catalogue including; pet supplies, consumer tech, health supplements, licensed merchandise, stationary, electrical goods and safety wear o Weekly contact with key suppliers, to discuss new product opportunities, pricing requirements, purchasing of stock and promotions o Monthly meetings with suppliers to discuss performance, upcoming promotional offers, seasonal products and any additional new opportunities o Identification and integration of new suppliers o Identify areas for growth and new potential suppliers o Project managing the integration of new suppliers in a stockless business model, from initial contact, technical integration, to full worldwide rollout o Creating a bespoke integration to ensure smooth and successful launch and expansion across international marketplaces eBay (France, Spain, Germany, USA, Australia) Amazon (France, Germany, Spain, Italy, USA & Canada) and Flubit (UK) and Trade Me (New Zealand) o Consistently exceeding sales targets o Year 1 growth of over £100k in revenue, Year 2 growth over £120k increase in revenue o Utilising analytics and competitor insight reports to ensure I consistently exceed monthly sales targets o Established Fulfilled by Amazon and Seller Fulfilled Prime to increase sales margin and velocity o Regularly running marketplace promotions on eBay, Amazon, Trade Me and specialised promotions platforms

This role involved the full 360-degree management of all Online Channels across all Group companies and trading channels. The main remit of the role included; team management, supplier and product integration, integrations, channel expansion, listings and content management. • Management of day-to-day operation of a team of 7 on the Content, Listing and Integration Teams • International and domestic Marketplace expansions and launches, project managing the set up and opening new stores on eBay

During my time in this role I oversaw the listing all our available products across each of our 17 marketplaces. Working with the trading and marketing teams to integrate suppliers. • Managing a catalogue of >400k active products, listing onto 17 channels. o Complete management and control across multiple brands and outlets o Liaison with warehouse and customer service to identify challenges and resolve issues quickly, to ensure minimal impact to customer • Amazon, both domestically and internationally. • Producing weekly listings reports which were presented to senior members of the team • Working with the Marketplace Manager and Development Team on onboarding new suppliers and integrating new marketplaces

This is a full and varied role in which I take full ownership of my own site on eBay. Concentrating primarily on ladies fashion I am responsible for all aspects of the site. The role includes partaking in the eBay deals console on a regular basis along with any additional promotions. This involves sourcing stock, liaising with the eBay team and ensuring the we get maximum return from our products. Taking full control of stock, from sourcing seasonal appropriate fashion to stock management and regular markdowns across the site.

Producing web content for three online stores working to specific requirements for each. Analysing and adjusting accordingly exception reports. For example Channel comparison reports and error logs for Bargain Crazy. Dealing with customer service queries, for instance listing discrepancies and missing images.

Responsible for achieving daily/weekly & monthly sales targets by contacting potential new customers and promoting our product. A key part of the role will also be negotiating the best premium and making sure that the correct level of cover is obtained for the needs of the client To respond quickly and effectively to client requests relating to their insurance policies. To arrange insurance cover as agreed with the client. To develop a positive relationship with the client and show them where they can obtain better value on other insurance’s they may hold.