donita etheridge

human resources employee services office representative

About

Recognized for strengths in analytical, organizational and communicational expertise. Provide concrete sequential methods to create innovative solution proficiently for client accounts. Adept at multi-tasking, time management and coordinating relationships across divisions to ensure compliance with safety regulations.

Country

united states

City

austell

Industry

airlines/aviation

Skill

executive administrative assistance, accounting, customer relations, employee training, finance reporting, human resources, corporate communications, event planning, multi task and handle high volume workloads, policy and procedure development, staff development, travel planning, leadership, management, team building

Experience

human resources employee services office representative

six flags

2017-7 - Present · 9 yrs 2 mos

administrative assistant

delta global staffing, a wholly owned subsidiary of delta air lines

2001-1 - 2007-10 · 6 yrs 10 mos

Provided administrative support to high-level management at Delta Air Lines and The Atlanta Food Bank in the Human Resources, Corporate Communications, Sales Distribution & Military Sales, Corporate Security, and Aircraft Records. Instrumental in efficiently closing EAP offices in 6 major cities as part of conversion of responsibilities to UHC healthcare provider.

aircraft records representative iv

delta air lines

2007-11 - 2013-3 · 5 yrs 5 mos

 Performed complex administrative tasks related to document management within Technical Operations Quality Compliance Systems department.  Accountable for the collection, collation, and archiving of documentation related to work performed by mechanics.  Developed the operating systems when Delta Air Lines, Inc. merged with Northwest Airlines and is currently being used by Ricoh contractors for processing all maintenance repair documents into the electronic database.  Designed and facilitated training workshops for 25 staff members.  Developed yearly rotation schedules between team members providing alternate assignments dates for processing weekly and monthly metric reports.  Established the Correction and Metric Teams for three years with 98% accuracy.  Updated changes to the department’s Standard Operations Procedures (SOP) benchmarks.  Safety alternate liaison assigned to train new employees on Fire and Emergency procedures.

administrative assistant

resolution trust corporation

1990-9 - 1995-8 · 5 yrs

Coordinated administrative support for the Supervisory Controller and 130 field credit and operations specialists assigned to failed Savings and Loans placed in conservatorships. Processed confidential financial records received from the credit and operations specialists assigned to the failed savings and loans in 8 southern states.

executive assistant

hammonds house museum

1988-9 - 1990-8 · 2 yrs

Coordinated the office administration, billing and invoicing, timekeeper, facility rentals and gift shop manager.

compliance systems records coordinator

delta air lines

2013-4 - 2016-1 · 2 yrs 10 mos

Performed quality assurance to ensure compliance of guidelines and FAA regulations of Aircraft and Engine Maintenance Records, Engineering Library and Maintenance Repair Organizations (MRO) Support, including and not limited to supervising, training, and managing workflows. Developed metrics to monitor performance and enhance production.