don conklin

director or digital marketing and seo

About

Solid background in project management, customer service and leadership, with over 25 years of high volume retail experience. The ability to think creatively to improve customer service. The ability to work independently overseeing several separate pieces of business. The ability to take a business from conception to realization by overseeing the development of new pieces of business within the retail environment at Binghamton University. The ability to work under time constraints in a high pressure environment Specialties: budgeting, customer service, hiring, marketing, purchasing, quality, retail, sales, supervisory skills, web site production,

Country

united states

City

ithaca

Industry

internet

Skill

social media, marketing, seo, leadership, social networking, online marketing, customer service, social media marketing, sem, blogging, online advertising, start ups, sales, web marketing, web design, marketing strategy

Experience

retail unit manager

sodexo

2005-9 - 2009-3 · 3 yrs 7 mos

Oversee staff of 250-275 Full Time and Part Time employees including 15 supervisory staff in a $ 8,000,000.00 plus per year multi-unit retail operation in a University setting including Taco Bell, Sbarro's , Sub Connection, 5 Coffee Kiosks, Event Center concessions, faculty dining, off site kiosks and catering functions. Responsible for P&L, Budgeting, Scheduling, Labor control, Competitive pricing, Daily, Weekly and Monthly Audits, Implementing customer service programs. Conducted daily and weekly staff and supervisory meetings. Responsible for implementing corporate standards Continually showed year over year profitability

food service supervisor

sodexo

1990-9 - 2005-9 · 15 yrs 1 mo

Responsible for daily supervision of staff in stand alone operations to insure customer service and safety standards are being meet. Oversee staffing, scheduling, cash control and inventory control.