donald sansom

* Administrative & Office work using general everyday use packages such as Microsoft Office & Outlook. * Dealing with customers face-to-face and over the phone taking collection and delivery requests and following them through to ensure customer satisfaction. * Liaising with sub-contractors. * Reviewing current systems and presenting ideas for system improvements * Software development using PHP, MYSQL, Visual Basic, Javascript, HTML, and various other programming languages * Designing, Implementing and testing software for everyday use within the company. * Producing training manuals & videos for others for the developed software * Working with and developing barcode systems/scanners for tracking of parcels. * Setting up of servers & systems using LAMP setups to hold the companies everyday data and run software designed in languages mentioned above. * Working with Cisco VOIP phones and internal networks. * Putting in extra hours at home as and when required to ensure my work is kept up-to date * Graphic design for promotional flyers and other advertisements

* Setting tables & Taking orders (General restaurant work) * Bar work * Keeping the restaurant & bar clean and tidy * Ensuring customer satisfaction * Personal Assistant work for the Hospital Manager * Computing/IT work including designing menus/promotional flyers * Cashing up and accounting at the end of the night. * Working long hours when required, sometimes 12-15hr days. * Covering positions such as Kitchen Porter when there was a shortage of staff.

* Responsable for IT at Woody's Express Parcels. * Planning/Design and Integration of Software Development projects. * Integration with subcontractos and client's systems. * Planning the stages of the project and how each affects the business. * Interfacing with the management team and clients to find out what they want and to advise them objectively on where IT might make a difference to the business. * Ensuring smooth transition when implementing new systems. * Cost/Risk Analysis of new systems and projects. * Maintenance of existing systems and troubleshooting. * Interfacing and meeting with consultants to improve current systems.

Developing Software Computer System Fundamentals Troubleshooting Problems Hardware Concepts Operating System Concepts Building Local Area Networks Configuring a Desktop Operating system Troubleshooting a Desktop Operating System

I was the Project manager for a software development team during this course and received an A for this, and also an A in the final exam. Core modules in this course included: Developing Software Systems Development Computer Systems Fundamentals Project Management Information Systems and Services Developing Small Standalone Applications Professionalism and Ethics in Computing Team Work Human Computer Interaction Programming Foundations Mobile Technology Object Oriented Programming Data Structures Relational Database Management Systems Object Oriented Analysis and Design Developing Websites for Multiplatform Use User Centred Design Self-Describing Data (XML) SQL & mySQL