Dominique N.

Run successfully the Avaloq 3.7 Re-platforming project. Oversee the infrastructure design and manage the deployment into the production environment in line with the agreed timeframes. - Leverage the use of agreed process when resourcing projects and ensure the supportability of the overall technical solution by focussing on compliance to Barclays’ engineering standards, processes and strategies. - Deliver technical solutions that can be smoothly transitioned into BAU operations, whilst ensuring agreed benefits are realised and non-functional requirements are fully met. - Deliver the infrastructure components of projects to the agreed standards and methods as defined within the broader Barclays Technology organisation. - Managing on a day-to-day basis the resources within the infrastructure and build teams that are allocated to the project including Barclays staff, 3rd party suppliers. Planning the cutover of the infrastructure into production and agreeing all stage entry and exit criteria for infra-related deliveries. Managing the end-to-end supply chain for all aspects of the technical solution, ensuring that all suppliers deliver to agreed product scope in terms of time, quality and cost.

Lead the IT department on its strategic, operational and financial aspects -Develop an enterprise technology, knowledge, and information management strategy. -Coach, inspire, lead and encourage 25 staff members (3 managers + 15 engineers+ 7 externals consultants) -Authored plan to improve software development process, consolidate/upgrade servers and establish consistent hardware/software standards to eliminate unstable, highly mixed operating environment. -Develop and improve the IT service catalog. -Develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision. -IT governance, methodologies and processes: Cobit, CMMI, Project management (PMI, Scrum) -Develop business case specifications/justifications and cost/benefit analyses for IT spending and initiatives.

Manage and architect a stable, secure, robust, cost-effective and scalable IT infrastructure, this include developing, maintaining, supporting, and optimizing the network infrastructure, servers infrastructure, unified storage and video communications. •Participate in development of overall IT strategy in support of business objectives with particular focus on operational and service excellence. •Direct project teams through all lifecycle phases related to IT infrastructure operations. (PMI / Scrum project management methodologies) •Manage communications with internal clients and third-party partners, resolve, and escalate outstanding issues and open tickets. •Responsible for the helpdesk (hotline) •ITIL service delivery (Design, transition, operation, incident, problem service management) •Monitors the reliability of the system, the security of data, and define emergency plans.