Dominik Wombacher

• Provide technical advisory services for key customers and partners in the DACH region, focusing on Public Sector and MSP segments. • Lead technical validation through architectural workshops and hands-on Proofs of Concept. • Architect enterprise-grade, cloud-native solutions using SUSE's portfolio including SLES, Rancher, and SUSE Security. • Develop technical responses and reference architectures for complex customer requirements. • Evaluate technical solutions and analyze system architectures for optimal implementation. • Translate complex technical requirements to Product Management and Engineering teams to influence product roadmaps based on field experience. • Bridge technical requirements between customer needs and product development teams. • Mentor technical peers and contribute to internal technical education and best practices. • Contribute to technical documentation, presentations, and industry conference participation. • Collaborate with engineering teams and customer technical teams on solution implementation. Engage with technical stakeholders across enterprise Linux, cloud-native, and security solution domains. Ensure technical excellence and deep understanding of enterprise system requirements. Support technical implementation through comprehensive guidance and hands-on troubleshooting.

• Maintain open-source AWS integration projects including workshops, samples, and AI/ML Neuron tooling • Program third-party integrations with AWS Services in Golang, Python and TypeScript • Automate infrastructure with AWS CloudFormation, AWS CDK and OpenTofu / Terraform • Deliver technical presentations at industry conferences (KubeCon, SUSECON, Red Hat Summit) • Develop security integration examples for AWS CI/CD pipelines and container vulnerability scanning • Package and maintain AWS Software for openSUSE, Fedora and EPEL distributions • Contribute features and bugfixes to upstream open source projects • Publish and contribute to technical blogs on AWS and SUSE integration topics Work with SUSE and Red Hat on co-sell activities and joint customer opportunities globally. Collaborate with AWS account teams, partner field teams, and customer technical teams on Linux migration projects. Support customers through architecture reviews, technical workshops, and hands-on troubleshooting sessions. Create technical documentation, reference architectures, and implementation guides for partner solutions. Expand technical expertise across AI/ML infrastructure, container security, and cloud-native architectures. Technologies: Linux, Python, Go, TypeScript, Kubernetes, AWS (EC2, EKS, ECS, ROSA, CloudFormation, Lambda, API Gateway), AWS Neuron, Amazon Bedrock, Amazon SageMaker, Terraform / OpenTofu, Ansible, OpenShift, Rancher, SUSE Security / NeuVector, SUSE Linux Enterprise Server, Red Hat Enterprise Linux, Docker, Podman, Git

• Led engineering team with dotted-line responsibility for additional team across Germany and Czech Republic • Developed automation solutions in Python, Ansible, and Java for server provisioning and reporting workflows • Transformed traditional infrastructure operations team toward automation and modern engineering practices • Built internal web applications and CLI tools for operational efficiency and self-service capabilities • Mentored engineers on programming, automation, and system architecture best practices • Managed enterprise datacenter infrastructure including VMware, NetApp storage, and Cisco networking • Served as escalation contact for critical infrastructure incidents and emergency support • Drove cost optimization initiatives and infrastructure budget planning Lead distributed engineering and operations team across Germany and Czech Republic. Architect and develop automation solutions for complex infrastructure environments. Transform traditional operations toward modern automation and engineering practices. Mentor team members on programming, automation, and system architecture. Manage enterprise infrastructure including virtualization, storage, and networking. Serve as escalation contact for critical incidents and emergency support. Balance hands-on technical work with strategic planning and team leadership. Technologies: Python, Ansible, Java, VMware vSphere, Cisco (UCS, Nexus), NetApp, SUSE SLES, Red Hat Enterprise Linux, Docker, Kubernetes, Jenkins, Grafana, Microsoft Azure, Jira, Confluence

• Designed and built Universal API in Python as standardized wrapper across internal services • Developed custom patches and debugging solutions to stabilize large-scale SUSE Manager environment • Created internal web applications and CLI tools for operational automation and self-service workflows • Led technical troubleshooting and root cause analysis for complex infrastructure issues • Implemented configuration management and deployment automation using Ansible and Python scripting • Collaborated with development teams on system integration and API design patterns • Established operational processes and documentation for infrastructure deployment and maintenance • Provided 24/7 on-call support and emergency response for critical production systems ITIL based Operations Support, Ticket and Incident handling. Design and optimize operational and deployment processes. Datacenter Infrastructure Support, Optimization and Architecture. Knowledge transfer and Documentation. Configuration and Patch Management. Automation and Development. 24/7 On-Call support. Technologies: Python, Ansible, SUSE SLES, Red Hat Enterprise Linux, SUSE Manager, VMware vSphere, Cisco (UCS, Nexus), NetApp, Jenkins, Grafana, F5 iRules, Bash scripting, Jira, Confluence

Summary: 2nd / 3rd Level Support ITIL / Operations DevOps / Software Engineering Virtualization / Storage Datacenter / Hosting IT Outsourcing Onsite Support Consulting Project Management People Management Technologies, Products, Tools: openSUSE (42, Leap 15, Tumbleweed - MicroOS, JeOS), FreeBSD (12), Debian (7 - 10), Ubuntu (16.04, 18.04), CentOS (7), Oracle Linux (7 / 8), Red Hat Enterprise Linux (7 / 8), Windows Server (2000 - 2016), Windows (2000 - 10) Proxmox, KVM, FreeBSD Jails, Docker, Podman, Kubernetes (k8s, k3s), LXC, VMware vSphere, Microsoft Hyper-V MySQL / MariaDB, PostgreSQL, SQLite, Microsoft SQL, Bareos, Icinga, Check_MK, Microsoft Remote Desktop Python, Ansible, Scripting (Bash, PowerShell), PHP, HTML, CSS, JavaScript, Go, C#, VB.Net, Java, Make Wireguard, IPSec, OpenVPN, Puppet / Foreman, DRBD, Pacemaker, Corosync, DHCP, DNS (Bind, PowerDNS, Windows) Microsoft Exchange (2000 - 2013), Stratus everRun, OTRS, OPSI, Securepoint UTM, JTL Wawi, Lexware, Datev, MailStore Git, Gitea, Gitlab, Github, Pagure, Cgit, Open Build Service, RPM Packaging, FreeBSD Ports, Container Images (OCI) VIM, Screen / Tmux, Eclipse, Visual Studio Code / VSCodium

Summary: ITIL based Operations Support, Ticket and Incident handling Establishing and optimize operational and deployment processes Datacenter Infrastructure Support, Optimization and Architecture Knowledge transfer and Documentation Configuration and Patch Management Automation and Development 24/7 On-Call support Technologies, Products, Tools: VMware vSphere, Cisco (UCS, Nexus, Catalyst, MDS, ASR, ASA), F5 Big-IP LTM, NetApp (ONTAP 9 - FAS, AFF, Metro Cluster), SAP HANA TDI SUSE SLES 11 / 12, Red Hat 7, Oracle Linux 7, Windows Server 2008 R2 / 2012 R2 / 2016 SUSE Manager 3, Red Hat Satellite 6, Jenkins, TeemIP, TeamPass, Observium NetApp SnapManager (Oracle Database), Commvault (Files, Oracle Database, SAP HANA Database, Microsoft SQL) Sophos Anti-Virus, CyberArk Privileged Access Manager, Cisco vWSA, Cisco ISE, Tufin, Microsoft Active Directory and DNS Python, Ansible, Scripting (Bash, Powershell), F5 iRules, TCPdump / Wireshark, BGP, HSRP, LACP, IPSec VPN Jira, Confluence, Service-Now, HP Service Center, Cisco UCS Manager / Central, Sharepoint

Monitoring System (Check_MK) Linux High-Availability Cluster (Ubuntu, Pacemaker, Corosync, DRBD) Configuration Management (Puppet / Foreman) Backup (Bareos)

Proof of Concept & Project Management: Private Cloud Hosting for End-User Private Cloud Environment (Microsoft Hyper-V, Windows Server 2012 R2, Microsoft SQL Server 2012 Express and Remote Desktop Services) Deployment Automation with Ansible and Powershell

Physical to Virtual Migration (Stratus everRun fault-tolerant Cluster) Deployment and Migration (Microsoft Windows 2012 R2, Exchange Server 2013, Sharepoint, CentOS, Ubuntu, OTRS, OPSI) Migration of ERP System based on RedHat Linux to CentOS Firewall High-availability Cluster (Securepoint) CMDB and Ticketsystem (OTRS) Software Rollout (OPSI) ITIL based Support

2nd Level Support ITIL / Operations IT Outsourcing

1st / 2nd Level Support End-User Helpdesk Onsite Support