Dominick D'Agostino

• Developed strong relationships with clients, resulting in repeat business and positive feedback. • Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally. • Compiled detailed reports on all customer interactions using CRM software tools such as Salesforce. • Provided customer support to clients with technical and non-technical inquiries, utilizing problem solving skills to identify solutions.

• Source, purchase, and sell vintage, curated clothing that reflects the brand's image. • Promote and market brand events; increasing sales and engagement by 110%. Example: In-store even with OnlyNY. • Established relationships with key partners and stakeholders to foster collaboration and build successful partnerships. • Built and managed effective sales marketing strategies to successfully drive growth.

• Engaged current and prospective customers resulting in over a quarter million dollars in sales in fiscal year (FY) 2023. • Analyzed existing and potential customers needs by performing cost-benefit analysis (CBA). • Provided white-glove service to customers by leveraging HubSpot profiling resulting in 95% rise in customer satisfaction. • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new productions and services. • Team Player work ethic has helped the sales team grow by 50% each quarter. • Generated new leads through cold-calling, networking, and referrals.

- Oversaw projects that involve music development for TV, film, and commercials. - Edited musical content to fit to TV, film, and commercials. - Supplied critiques and evaluations on musical production and job oversights. - Maintained the company’s social media accounts; generating and creating productive content.

- Implemented and evolved high-impact strategies to target new business opportunities and markets. - Developed contingency plans and alternative solutions for all projects. - Contributed to relevant blogs, conferences and events to increase brand awareness. - Analyzed trends via Google Analytics and AdWords.

- Monitored live televised sporting events for the NFL, NBA and NHL; while conducting commercial substitutions and editing in-game highlights. - Maintained audio and video feeds while communicating any issues to the production management team. - Compiled specific highlight packages and whole-game archives for immediate Internet publishing.

- Presided as main director over musical programs and oversaw production. - Coordinated and organized tours around the United States, including budgeting. - Promoted tours and advertised ticket sales. - Managed daily content check, formatted digital artwork and surveyed social media landscapes.