dolly brenneman

* Organizational development consulting | visionary and strategic planning | failure analysis * Build high performance team | Implement training & development of new initiatives * Multicultural competency | Diversity and Inclusiveness assessment for competitive advantages * Goal-setting, Innovation, Collaboration, Trust-building, Effective Communication skills, Stress Management workshops

* Financial planning, investment advice, retirement plans, estate planning, trust services for businesses and high net-worth individuals * Successful in establishing strong relationships leading to new business * Conducted seminars, marketing campaigns, and speaking engagements * Built collaborative strategic partnerships with CPAs and estate planning attorneys * Formerly licensed with Series 7, Series 63 Series 65, and Group Health and Life Insurance

* Led complex processes to handle the challenges to prepare the health plan's first accreditation with the National Committee for Quality Assurance (NCQA) that resulted in a rare approval on the first review * Refined and streamlined a protracted approval process to comply to industry standards in credentialing and re-credentialing process of 5000 network providers * Led multi-disciplinary team for data collection, analysis, and reporting to meet the rigorous annual Healthcare Effectiveness Data and Information Set (HEDIS) report * Oversight of disease management program and staffing needs to complete the community-wide Diabetes Prevention program, and the study of Depression Management among primary care providers * Conducted performance assessment and improvement program on contracted IPAs (precursor to ACOs), laboratories, home health agencies, pharmacies, and chiropractic group providers. * Certified Professional for Healthcare Quality (expired)

* Directed department staff of 20 for on-going medical peer reviews and healthcare providers * Managed multidisciplinary quality improvement teams using benchmark techniques, clinical pathways, and best practices * Led compliance of regulatory agencies including Medicare and Medicaid and achieved highest rating of Joint Commission on Accreditation of Healthcare Organizations survey * Facilitated the SPIRIT program, a major culture change and values alignment initiative * Spearheaded the implementation of a severity-based disease quality outcome and resource utilization * Collaborated to prepare the process of securing the coveted Malcolm Baldrige Award * Selected to represent the Sisters of Charity to collaborate with the Houston Area Healthcare Purchasing Organization Quality Initiatives, a coalition of the largest 100 corporations in Houston

* Established the first comprehensive records retention schedule for all 65 member banks to be in compliance, interacted with every sections and departments managers, directors, and executives * Managed the Records & Forms department staff to support reprographic needs and produce forms for all member banks * Assisted team of historians in their research and publishing of the bank's history for its 100th year anniversary * Selected for the Leadership Development Team training

* Directed staff in the management of health records system including physician’s record completion, analysis, abstracting information system, census, statistics, legal requests, and audit * Supervised the accuracy of ICD 9 and CPT coding for hospital billing * Developed and maintained policies and procedures to standardize the department operations

Designed system to collect data for the evaluation for effectiveness of the Telemedicine Project between a small urban hospital and the large University Hospital, including reviewed, abstracted, and produced risk-adjusted outcomes progress report - Participated in the development of the Family Medicine Information System including forms design, procedures, classification of data, and training the healthcare providers in its use - Developed the problem-oriented medical record for the At-Home Rehab Project, a pilot project funded by National Institute of Health for the Cancer Data Center in Cleveland

Instructed Auxiliary Heath Records System - Instructed Medical Terminology

* Coach senior executives to enhance their leadership impacts and raise awareness to more effectively work with style, flexibility and clarity * Coach and mentor clients for breakthroughs, find purpose and passion, live a healthy and balance lifestyle * Help clients build resilience, navigate changes, discover blindsides, remove fears and obstacles * Administer personality, behavioral, emotional and spiritual intelligence assessment tools to enhance self-discovery and personal development physically, mentally, emotionally, and spiritually * Conduct Diversity and inclusion events and trainings with trending best practices * Offer skill workshops in Goal-setting, Innovation, Collaboration, Trust-building, Effective Communication, Stress Management, Vision Board, Super-charged Team-Building * Compassionate and Non-Violent Communication as approach for conflict mediation * Teach holistic practices including guided imagery, mindfulness, and meditation practices