dmitry babanov

* Analysis of business and functional requirements * Communication with project stakeholders, reporting of progress against budget, schedule and scope * Maintaining software development and test, communication with vendors * Developing budget of project * Scrum project team management, risk handling * Providing research by studying organization goals, strategies, practices * Documenting and managing changes in the project flow to ensure interests of all stakeholders are met * Key achievements: * Managed 2 giant projects, 1 in process (total project budget – over $10 million, project team over 40 people) * Took charge of BPM-system integration in all branches of Alfa-Bank all over the Russian Federation * 4 courses completed (Agile project management, Project risk management, 2 courses about Pega BPM) * Improved over 10 internal bank processes while integrating BPM system * Led the education campaign for entire net of retail banking personnel, adapting them to new business process

* Creating and providing business requirements * Business test of new processes * Tracking project costs to ensure budgets are maintained * Risk evaluation * Assisting on Scrum stand-up meetings * Providing other information to project manager * Key achievements: * Implemented 37 events of launching new bank products, deadline meeting fraction - 97% * Taken part in 6 projects of Business Processes Department. * Managed 2 own projects * Won award for the best idea at the contest 'Information Technologies for Back Office'

* Sales, complaints handling, clients support * Adapting new employees to the team * Key achievements: * Fulfilment of a sales plan at 12 of 14 month * Record - 143% fulfilment of a sales plan

* Led process optimization with software improvement in Operations dept; decreased manual workload by 35% * Managed project of development of the first smartphone app in the company for 2500 users in sales network; achieved 41% weekly user engagement * Coordinated 2 projects with international teams which included people from France, UK and Russia * Led development of resource capacity model for 3 departments which helps managers with forecasting their department’s resource capacity * Management of software development projects, business process optimization, new insurance products * Plan and track scope, budget and resources of project; communicate with project stakeholders (including HQ in France and senior management)