Dmitry Konyukhov

• Working directly with the Head of Technical Support and support operators, developed business logic that reduced the support workload by more than 35.2%, which helped reallocate support department resources to more important tasks, thereby reducing the company's costs • Worked on the payment experience squad, decreased “failed payment” metric from 15% to 6%, significantly boosting the company's profits. • Implemented advanced monitoring and logging solutions that reduced incident response time by 72% • In coordination with the Head of Monitoring, developed and implemented business logic for working with airline fares, which resulted in a 21.3% increase in bookings • Increased the number of unit tests coverage from 2,732 to 3,169 to reduce the number of customer- reported bugs (I was really tired of dealing with them) • Performed a large amount of refactoring of legacy code using reverse engineering. This has made the code in the repository more maintainable, attractive to new developers and increased employee retention by 48%. It became possible to easily reuse modules and reduced the code research time 3 times over Technologies: NestJS, TypeORM, AWS, GitHub Actions, MongoDB, Jest, Grafana, Jenkins, Kubernetes, Docker, Node.js, TypeScript, JavaScript, PostgreSQL, Riak, Redis, Jest, Jenkins, Kibana

• Performed unit and load testing for the critical progressive web application that helped to improve the system's stability and scalability by 34% by identifying critical performance issues during its development. • Improved Jenkinsfile configurations, reducing deployment time by 78%. • Improved team productivity by 62% through managing the team's quarterly projects, tracking deadlines and adherence to agreements Technologies: NestJS, AWS, KoaJS, Meteor, Apache Kafka, RabbitMQ, TypeORM, PostgreSQL MongoDB, GraphQL