Daniel Borges

Maintain, publish, and disseminate a database architecture, as well as governance and all secure operation rules. Ensure the availability and stability of the databases in collaboration with vendors through monitoring that allows for anomaly detection and rapid response to failures, or even anticipating them and promoting automatic corrections. Guarantee the response performance of databases in critical environments through active management of scheduled maintenance with vendors, identifying and eliminating bottlenecks before they become noticeable to application layer users. For projects related to databases or dependent on them, ensure they are implemented according to joint planning with departments, teams, vendors, sites, users, or affected regions. Manage the database services in Brazil that are part of the outsourcing contract, monitoring all aspects (time, quality, effectiveness, recurrence) related to ticket handling, ensuring the delivery of service level agreements and the creation and execution of action plans to correct any deviations.

In 2017, HPE (Hewlett Packard Enterprise) spun off its services business and merged it with CSC (Computer Sciences Corporation) to form DXC Technology. I transitioned from HPE to DXC, maintaining my role while taking on new responsibilities, including: Managing high-volume, mission-critical systems for large enterprises like Vale, VLI, and Claro. Administering Exadata@Customer (X6, X7) and Exadata Cloud Infrastructure (XM9). Handling Dataguard, disaster recovery, and migrations from on-premises to Oracle Cloud Infrastructure (OCI). SME for MongoDB databases, serving as the focal point for this technology within the team.

In 2015, HP underwent a strategic split, separating into two companies: HP Inc., focusing on personal computers and printers, and Hewlett Packard Enterprise (HPE), which concentrated on enterprise products and services. As part of this transition, I moved from HP to HPE, maintaining my position but also taking on new responsibilities, such as: Migrating databases from on-premises to Cloud Infrastructure as a Service (IaaS). Implementing new databases on both Cloud IaaS and on-premises infrastructure. Managing databases across various environments, including configuration, patching, space management, backup and recovery, and database security administration. Leading root cause analysis to identify issues and provide actionable recommendations for resolution.

Day to day Incident / Problem / Release / Escalations Management Implementation and Run & Maintain services Grid, DB patching Backup and Recovery Management Performance Tuning

I was hired by Atos Origin and assigned to the client TIM Brasil and was responsible for the following activities: Installing Oracle 11g databases to meet the demands of internal projects. Executing change requests in both production and testing environments. Performing database analysis, diagnostics, and tuning.

I was hired by Capegemini and assigned to the client Citibank and was responsible for the following activities: Performing database analysis, diagnostics, and tuning. Providing support and administration for Oracle and SQL Server databases in a production environment.