Dixie Potter

Senior IT Technical Business Analyst | Business Consultant | 25+ Years Driving IT Modernization I help organizations turn complex business and regulatory requirements into clear, actionable solutions. With 25+ years supporting enterprise and public-sector IT initiatives, I specialize in requirements elicitation, business process analysis, gap analysis, and stakeholder facilitation across agile, hybrid, and traditional delivery models. I’ve partnered with government ministries, public agencies, and private enterprises to modernize legacy systems, streamline processes, and deliver human-centric digital services. Skilled in creating user stories, process flows, use cases, and functional specifications, I ensure technical teams and business stakeholders are aligned every step of the way. Passionate about improving operational efficiency and delivering meaningful outcomes, I thrive on bridging the gap between business needs and technology solutions.