Divyanshu Sajwan

Spearheaded the design and automation of region-wise KPI dashboards, significantly reducing manual reporting time and enabling data-driven, real-time decision-making for leadership. Presented comprehensive performance insights during monthly business reviews, helping stakeholders identify operational bottlenecks, track progress, and implement corrective measures effectively. Overhauled attendance and service tracking mechanisms to support real-time workforce visibility, ensure SLA adherence, and improve overall service quality across high-impact client locations. Collaborated cross-functionally with operations, HR, and client service teams to align reporting tools with evolving business needs, leading to better compliance and streamlined workforce planning. Introduced proactive monitoring practices, minimizing downtime risks and strengthening accountability across key performance areas.

• Conducted comprehensive market analysis of the Nutraceutical sector, focusing on addressing minor health concerns related skin, women’s health, mental health, allergies & hydration Also, market research on Pet treat market in India • Utilized industry-standard methodologies to determine market size, performed competitor analysis, and examined Amazon marketplace trends Identified target audience segments and assessed market scope to inform strategic decision making