divya kosaraju
servicenow developer
About
Tech Lead at cognizant Technology Solutions
united states
boston
information technology and services
html, sql, javascript, core java, css, jdbc, servicenow, oracle sql developer, it service management, itil certified
Experience
servicenow developer
atn international
Working on ITSM , ITOM , ITBM modules within servicenow
service now developer
cognizant technology solutions
* Have good knowledge in developing and implementing ITIL processes using ServiceNow tool * Great knowledge in understanding and performing ServiceNow admin roles like creating users, * groups and assigning roles. * Moving data in and out of an instance using import sets and transform maps. * Ability to manage UI policies, UI actions, Data policies. * Capable to customize and create workflows for change management. * Ability to define Service Level Agreements(SLA’s) * Have good understanding and working knowledge and update sets and email notifications * Hands on knowledge in creating and updating ACL rules
Education
usha rama college of engineering & technology,nh - 5, telaprolu, near gannavaram, unguturu mandal, pin - 521109.(cc - ng)
computer science
northwest missouri state university
computer science
divya kosaraju's Contact Information
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