Ditto Fresnoditya
Senior Account Consultant & Customer Success Manager @ Lava Protocols Sdn. Bhd.
About
With over a decade of experience in Business Development and Operational Transformation, I’ve successfully led initiatives across a diverse range of industries—including Securities, Solar, F&B, FMCG, Heavy Machinery, and Facility Management. My expertise lies in optimizing sales, service, and delivery operations by streamlining real-time information management and implementing strategic Cloud solutions to drive operational efficiency. In addition to operational excellence, I bring a strong focus on Customer Success and Partner Management—building meaningful relationships and delivering tailored, results-driven solutions that fuel growth, boost retention, and ensure long-term success.
Malaysia
Kuala Lumpur
Information Technology & Services
Key Account Development, Customer Insight, Sales Management, Problem Analysis, Creative Problem Solving, Business Planning, Strategic Consulting, Sales, Customer Engagement, Value-added, Teamwork, Commercials, Software Troubleshooting, Troubleshooting, Organization Skills, Business Building, Digital Transformation, Consulting, Interpersonal Skills, Self-confidence
Experience
Senior Account Consultant & Customer Success Manager
Lava Protocols Sdn. Bhd.
Account Manager & Customer Success
Lava Protocols Sdn. Bhd.
Business Development Associate
Lava Protocols Sdn. Bhd.
Deployment Advisor Associate
Webhelp Enterprise
Kuala Lumpur, Malaysia
Marketing Enterprise APAC (Australia)
Microsoft
Kuala Lumpur, Malaysia
Product Development
Jumper Footwear
Greater Jakarta Area, Indonesia
Marketing Communications
Harper's Bazaar
Greater Jakarta Area, Indonesia
Education
Monash University Malaysia
International Business
Limkokwing University of Creative Technology
Professional Communication
Ditto Fresnoditya's Contact Information
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