Diptangsu Ray

• Developed and maintained an effective working relationship with the stakeholders, project team, and broader IT teams to facilitate effective communication and coordination among these groups to successfully achieve project goals • Facilitated stakeholder engagement by conducting sessions for eliciting requirements, workflow mapping, current state assessment, gap-analysis, and requirement validation to create Business Requirement Documents (BRDs) • Documented and translated high-level conceptual user requirements into functional specifications in a clear manner that is comprehensible to developers and the project team • Created process models, specifications, use cases, diagrams, and charts, using effective business analysis techniques, to clarify and validate processes with the business and to guide development teams • Elicited, analysed, refined, formalised, prioritised, and validated requirements, by applying a structured business analysis approach, to manage and track the status of requirements throughout the project lifecycle • Being the ‘voice of the customer’, worked as a liaison between the business stakeholders and the technology teams so that the development activities met stakeholder/business requirements • Converted data into actionable insights by predicting and modelling future outcomes • Utilised SQL, data warehousing programs, and other dashboard/visualisation toolsets for data intelligence and analysis • Successfully adhered to company data governance standards • Communicated changes, enhancements, and modifications of business requirements to project managers so that issues and solutions are properly understood • Worked with the users, developers, QA team, integration team and project team to develop test plans, test cases, and test data to successfully facilitate the execution of User Acceptance or Functional Testing for several releases and successfully obtained sign-off from the stakeholders

• Met project stakeholders to conduct requirement elicitation sessions, workflow mapping, current state assessment and gap-analysis, validating requirements and creating Business Requirement Documents (BRDs) and project plans; followed agile methodology practices to develop strategic solutions • Created solution design through the use of Activity Diagrams, Use Case Scenarios, User Stories, and Data Modelling • Efficiently used tools to track requirements throughout their lifecycle by maintaining backlogs, and prioritising requirements for releases • Bridged the gap between business and IT; analysed and translated customer business requirements into technical requirements and functional specifications for system design and implementation • Communicated directly with other product owners, system engineers, developers, testers, technical delivery team and clients to define features and technical user stories while supporting an Agile Software Development process • Worked in conjunction with the Project Manager to align on the vision, program backlog, and roadmap ensuring the output to be aligned with expectations • Conducted formal and informal product design reviews throughout the software development lifecycle to provide input on functional requirements, product designs, schedules, and potential issues • Contribute to initiatives that improve the overall QA process, such as identifying gaps or inefficiencies in workflows and suggesting improvements • Defined a set of processes that were employed to ensure that significant design changes were implemented in an orderly, controlled, and systematic fashion

• Select courses: - Information Systems Analysis and Design - IT Project Management - Advanced Programming Techniques with Python - Modern Database Systems and Applications - Machine Learning Tools and Techniques - Fundamentals of Big Data: Tools and Algorithms - IT Infrastructure Management • Project: Built a Machine Learning Model from scratch which accurately predicted the flight ticket prices, based on historical data and was also capable of being used for reference pricing considering the airliners and the customers

• Select courses: - Principles of Computer Programming - Computer Graphics - Data Structure and Algorithm - Computer Organization - Numerical Methods - Communication Engineering and Coding Theory - Formal Language and Automata Theory - Object Oriented Programming and UML - Software Tools - Design and Analysis of Algorithm - Computer Architecture - Operating Systems - Programming using C++ - Database Management Systems - Computer Networking - Software Engineering - Compiler Design - Internet Technology - eCommerce - Project Management • Project: Facial Recognition through Image Processing