Dipam Patel, MBA

Supporting Ministry - Service Alberta and Red Tape Reduction , Technology and Innovation

Recruitment / Onboarding Maintaining and creating job descriptions, and posting jobs on the websites, sourcing, screening. Setting Up the Interviews of the selected candidates. Sending out the notifications for the employee changes /Status. Drafting the offer letters for the employees. Tracking candidates on the application tracking system. Enhance the effectiveness of recruitment processes by actively being involved in the recruitment and selection process which includes but is not limited to: management of recruitment file, creation and advertising of postings, resume screening, and coordination of interviews. Support the effectiveness and efficiency of the Human Resources team by providing administrative support services to the Department (maintaining adequate inventory of office supplies, file maintenance, etc.). Administration Creating and Maintaining all the employee files. Creating and Maintain all the recruitment, WCB, LTD, STD Files. Knowledge of job grant applications. Sending out the notifications for the employee development courses. Working closely with Payroll department on the changes of any employees. Coordinate and assist in the preparation of the Human Resources Department’s operating budget, and provide administrative support with the ongoing management of the process, including creating requisitions and processing of invoices. Support a smooth entrance and exit transition for employees through the coordination of onboarding and offboarding activities. Coordinate and oversee all activities related to Human Resources programs (Rewards and Recognition, Care Packages, Volunteering, Years of Service, Jobs website, etc.). This includes but is not limited to the facilitation of communication and events, research and proposal of best practices in employee programs.

▣ Oversaw daily human resource operations for 50+ restaurants and 400+ employees spanning across AB, BC, MB, ON and NS. ▣ Worked closely with area managers to assess workplace needs and establish strategies and programs for increasing revenues, enhancing client satisfaction and reducing waiting lines. ▣ Orchestrated training and development programs for frontline managers and junior team members. ▣ Ensured compliance with federal and provincial employment legislation and human resources policies and procedures. ▣ Led full cycle recruitments and managed job advertisements on social media and employment platforms. ▣ Partnered with global recruitment agencies to recruit top talent from the international job market. ▣ Planned and organized job fair events across the Alberta market to maintain workforce and hire new recruits. ▣ Reduced employee turnover rates, enhanced satisfaction and orchestrated an open-door policy that pro-actively resolved all conflicts and grievances. ▣ Engaged directly with organization’s executives to identify workforce needs, and allocated management resources across various restaurant locations to increase revenues and promote client satisfaction. ▣ Boosted productivity, increased employee retention rates, orchestrated adapting training and development programs, administered performance evaluations, provided feedback and integrated new learning techniques to boost morale. ▣ Ensured organizational compliance, led internal quality audits across all store locations, identified inefficiencies and implemented cost-saving strategies that promoted bottom-line profits. ▣ Developed a strong referral network with industry leaders and senior professionals, and attended conferences and networking events across Alberta and British Columbia.