dipak sharma

* Total Customer Support that includes installation of software, hardware and troubleshooting of leading brands of Peripherals like: Desktop & Servers of HP, Dell, IBM, Wipro, Printers like Epson, wipro and Canon - Laser, Dot Matrix & Inkjet Printers, Switches, Routers, Modems ,Etc…. * Install and maintain various operating systems like windows 98,XP professional,Windows Vista, 7, Windows server 2000, 2003 & 2008... * To manage Users of Active Directory in Domain 2003 Server. * Installation, Server 2003, 2007. * Keeping daily data Backup for security & recovery of Data. * Maintaining all type of e-mailing systems. * To manage internet problems, wireless internet, virus’s protection, outlook configuration & * Related problems. * To provide full technical supports & trouble shooting to all users. * Give Support to remote client from Net meeting, Teamviewer, Webex, etc * CCTV camera installation and backup. * managing IP phone software(IPBX).

* System Administrator * Sharda Trust ( Arvind Ltd ) * April 2014 – Present (1 year 11 months)Ahmedabad * Looking after Hardware & Networking issues of schools ( 3 Schools, Ashoka Mill Centre, Bapunagar centre ) like trying to maintain 0% downtime as engineers have been provided to solve the problems of Hardware and Networking * Maintain the stock of each school’s inventory in the form of register. * Reporting to Trustee about the progress and requirements of the schools as well as the main centre at Bapunagar. * Maintain cordial relations with schools and marketing staff for result oriented operations. * Maintain cordial relationship with maintenance vendors. * Developing budgets and coordinating the roll out of new projects. * Participating in meetings, workshops and seminars for the purpose of conveying and/or gathering information required to perform functions. * Provide training on Hardware and Networking.