dionetta gagnon
sales administrator
About
Experienced business professional with 14 years of customer service, marketing and sales enablement experience in various service and wholesale industries.
united states
brookline
machinery
management, sales, salesforce.com, marketing, customer service, customer satisfaction, team building, microsoft office, event planning, sales operations, leadership, start ups, microsoft excel, team leadership, powerpoint, social networking, administrative assistants, training, coaching, fundraising, contract negotiation, project planning, editing, social media marketing, reporting and analysis, trade shows, proposal writing, event management, social media, accounts receivable, market research, teaching, administrative support, sap, oracle, outlook, sharepoint, marketing copy, technical writing, up selling, research, online marketing, budgets, ms office suite, collections, master scheduling, website administration, website copy, upselling, supervisory skills
Experience
senior sales support coordinator
iron mountain
Provided support to Global Sales Professionals by reducing the amount of non-sales activities that were required during the sales and relationship management cycle. Created custom reports/presentations using Excel, Access, and PowerPoint using information obtained from internal and external resources. Managed the RFP/RFI and SOW document process, coordinating with internal stakeholders such as legal and operations to prepare final publication for printing or digital delivery. Completed extensive Supplier Questionnaires, coordinating with internal subject matter experts. Coordinated internal process of global sales opportunities from lead to initiation of service.
manifest and office manager
skydive pepperell
Coordinated and performed all office duties to include accounts receivable, customer satisfaction, issue resolution, website maintenance, scheduling of students and staff, and charitable donations. Coordinated with governing authorities such as Fire Department, FAA and MASS Aeronautics to assure compliance with all laws and regulations. Coordinated with universities, charitable organizations and other groups to plan and execute events. Long term and off season projects included: Research and implementation of an online reservation system which resulted in the saving of hundreds of staff hours annually and increased customer ability to make reservations Annual documentation of staff compliance to FAA, USPA & MASS Aero requirements
sales administrator
datron dynamics, inc
* Provide support to VP Business Development, Director of Sales and North American Sales Team. * Sales Reporting & Analytics * Created & Maintain Intranet Sales Page * Document Management – NDA’s & Contracts * Proposal Management * Machine Quotes and Order Processing * SOP Development and Documentation for Sales * Incoming Lead Assignment and Research * Main Point of Contact for Non-technical Sales Support
Education
merrimack high school
nashua high school
highland high school (albuquerque, new mexico)
oregon state university
management
coastal carolina community college
liberal arts
defense language institute foreign language center
dutch
Language and cultural instruction."]
the university of new mexico
pharmacy
southern new hampshire university
business administration
Currently finishing my BA"]
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