Dinh Ngoc Trung

With a solid technical foundation from my IT degree and a customer-centric mindset developed during my time as a Sales Leader, I bring a unique blend of technical understanding and strong communication skills to my role as a Business Analyst. What I do best:- Requirement Analysis: Gathering and documenting business needs through structured BRDs and User Stories with clear Acceptance Criteria. - Process Visualization: Creating intuitive BPMN flowcharts, Sequence Diagrams, and Wireframes/Mockups to visualize system behaviors. - Stakeholder Alignment: Acting as a reliable bridge between the client, product owners, and the development team to ensure everyone is on the same page. Core Competencies & Tools:- Tools: Figma, Jira, Confluence, Draw.io, Camunda. - Skills: SQL, UML, Agile/Scrum methodologies. - Languages: English (Reading/Writing), Japanese (N3). I am seeking for Business Analyst position, dive deep into technical knowledge, and develop myself from BA to become Senior BA/PO/PM. With a growth mindset and a strong interest in product development and process optimization, I am eager to learn and thrive in a dynamic business environment. I am confident that my combination of technical skills, practical experience, and passion for business analysis will allow me to make a valuable contribution to your organization. I would welcome the opportunity to discuss how I can support your team’s goals in greater detail. Email: trungdn.work@gmail.com Phone: 076 204 2093