Dinesh Nagpure

Working in ICICI Bank as a Branch Manager in Nagpur. Chief Manager Grade.. 20 members Team handling, Audit and Operations. Acquisition of new customers Enhancement & deepening of the existing relationship by cross-selling products and services as per the profile & need of the customer Retention of the customers by providing the best possible services and being the dedicated point of contact for these customers Error free documentation for all account opening and all customer instructions (Stop payments, FD Closure, etc.) Dealing with customer queries and providing them with appropriate direction. Customer portfolio management : Tax saving products, saving/recurring a/cs Responsible for accelerating revenues by identifying Opportunities and target customers from the branch walk-ins Developing , deploying & managing the monthly reporting of office accounts Carrying operational activities and developing an in-depth understanding of the process, systems/application and tools Monitor the on-going quality of processing, trouble shoot problems and identity ways to improve the efficient of processing and the system Handling multiple tasks.

Team handling, Audit and Operations. Acquisition of new Preferred customers Enhancement & deepening of the existing relationship by cross-selling products and services as per the profile & need of the customer Retention of the customers by providing the best possible services and being the dedicated point of contact for these customers Error free documentation for all account opening and all customer instructions (Stop payments, FD Closure, etc.) Dealing with customer queries and providing them with appropriate direction. Customer portfolio management : Tax saving products, saving/recurring a/cs Responsible for accelerating revenues by identifying Opportunities and target customers from the branch walk-ins Developing , deploying & managing the monthly reporting of office accounts Carrying operational activities and developing an in-depth understanding of the process, systems/application and tools Monitor the on-going quality of processing, trouble shoot problems and identity ways to improve the efficient of processing and the system Handling multiple tasks.

Handling 7 Branches Banks of Baroda in PUNE. To procure a business from bank and get converted all the business. To motivate bank employees & to fetch the business. Working as a team to meet organizational goals. Doing all operations work in a proper way. Establishing and maintaining relations with customers. Getting customer queries resolved.

Key Responsibilities: Handling HDFC BANK 5 Branches in Pune. Handling Hdfc life Coex in PUNE IRDA certified all the coaxes within a Month Maintaining good relations with the Bank Officers and Branch Managers. Establishing and maintaining relations with customers. Coordinating with bank staff for business. Generating Qualified Prospect base from bank for a good business.

Recruit the advisors and train them. Working with team to meet organizational goals Using sound judgment to make effective and timely decisions; acting decisively with logic and confidence to close deals. Handles calls and promptly forwards them to appropriate person among 35 advisors. Responsible for scheduling meetings for all advisors; escorts visitors to staff members' offices, along with provides hospitality service arrangements as requested by staff.