Dimple Makhijani, MBA Finance

Oversaw 10+ members comprising onshore / offshore employees and BPO consultants, delivering on projects related to profitable growth, compliance and internal risk tolerance. Product & Supplier owner for Mastercard “Test and Learn” campaign performance platform. Aligned with business on strategy and priorities for development of capabilities, content and design to communicate data driven actionable insights designed to meet business OKR's and maximize ROI, engagement and growth. •Developed the product roadmap and implemented a comprehensive consumer-engagement metrics dashboard, prioritizing scalability and key business KPI's. •Spearheaded efficient design, ensuring consistency and data integrity. •Authored project charters, defining scope, resourcing, ownership and key milestones •Provided status updates to project sponsors to facilitate successful project progression, identifying, resolving roadblocks, and escalating critical issues. •Negotiated contract renewals with improved cost and favorable terms. Managed supplier relationship and compliance to contractual obligations, SOW's and SLAs. •Collaborated and engaged cross-functionally with stakeholders and sponsors •Co-led CCPA compliance implementation and governance framework in partnership with Legal, Business, Risk, Governance and IT, meeting requirements of the 2020 California Consumer Privacy Act. •Resolved several high-priority issues to mitigate risk identified by Internal Audit, including reporting procedure, intake process, quality control and review framework, priority and usage. •Spearheaded simplification initiatives for analytics reporting, achieving 1,500+ hours of productivity gains and reducing manual report generation by ~15%. •Delivered Benchmarking and campaign performance updates to Business leaders, highlighting opportunities for prioritizing marketing efforts towards campaigns with higher consumer engagement, incremental sales and ROI, resulting in reducing by 10% underperforming campaigns.

Managed 8+ member team of U.S and offshore employees, interns and consultants to establish Regulatory Reporting function and deliver on-time regulatory reporting for Fortune 100 financial services business. • Established Regulatory Reporting function, ensuring readiness for Synchrony spin-off from GE Capital. • Developed and executed a governance framework, Internal policy and training program to align with regulatory requirements with ongoing monitoring of policies, SOPs, and job aids.  • Directed efforts to standardize and expand Finance Chart of Accounts for consistent usage and automated reporting. • Led selection and implementation of regulatory reporting system, negotiating contract terms and managing vendor relationships throughout product lifecycle. • Oversaw quarterly submissions of statistical reports to FRB, OCC, and CFPB, such as FR Y9C, Call Report (FFIEC031), FR Y11, FFIEC009; led pre-filing meetings for the Business with the FRB and coordinated CFO review pre submission. • Achieved process efficiencies, identifying synergies between SEC filings and Regulatory Reporting. • Created and delivered high-quality and insightful financial analysis and executive reporting packages.

Managed a 5+ member team to prepare internal consolidation SEC and Regulatory Reporting, Account Reconciliations and Key Controllership KPI’s for 8+ run-off or held for sale US and International businesses. Contributed to the successful disposition of several GE Capital's restructuring operations US and International businesses. Implemented regulatory reporting for GE Retail Finance and Restructuring Ops, ensuring readiness for the 2012 regulation of GE Capital. Trained Business teams on requirements and definitions.

Managed a team of 10+ direct reports within an overall workforce of 40+ international employees to perform Financial Management for an $10B+ asset business with International Factoring Operations in US, Canada and Europe. Oversaw quarterly close and reporting, account reconciliations, variance and cash flow analysis and Statutory reporting filings for international operations. Collaborated cross-functionally with Risk, FP&A, Operations, and Business Development to support strategic and sound decision-making and operational efficiency.

Bachelors in Accounting