dimple chandiramani

Senior Manager Business Operations @ Prime Communications

About

I’m a Business Operations Manager with 8+ years at Prime Communications, specializing in inventory control, supply chain operations, and loss prevention across a 2000+ location network. I focus on driving measurable improvements in inventory accuracy and shrink reduction by implementing strong controls and standardized processes. I’ve contributed to improving inventory accuracy and reducing shrink through SOP development, tighter audit practices, and proactive discrepancy resolution. My experience includes leading and supporting store audits, inventory reconciliations, and compliance initiatives, identifying root causes of variance, and partnering with field teams to correct gaps. I’ve developed and rolled out SOPs that strengthen accountability, improve device tracking, and streamline fulfillment workflows—resulting in faster turnaround times and more consistent execution across locations. I regularly collaborate with senior leadership to analyze trends, address operational risks, and align inventory practices with broader business goals. My approach is hands-on and data-driven, with a strong emphasis on audit integrity, loss prevention, and continuous process improvement.

Country

United States

City

Richmond

Industry

Wireless

Skill

Helping Clients Succeed, Database Maintenance, Inventory Accuracy, Retail Loss Prevention, Think & Act Strategically, Account Resolution, Daily Operations Management, Supply Chain Operations, Streamlining Process, Business Process Management, Audit Reports, Supply Chain Management, Global Asset Management, OPUS, Inventory Management, Compliance Auditing, Operational Efficiency, Training and Development (HR), Gujarati, Workflow Automation

Experience

Senior Manager Business Operations

Prime Communications

2020-2 - Present · 6 yrs 8 mos

Houston, Texas, United States

Sales integrity Analyst

Prime Communications

2018-2 - 2020-2 · 2 yrs 1 mo

Sugar Land, Texas

Senior Manager Business Operations

Prime Communications (AT&T)

2020-2 - Present · 6 yrs 8 mos

Sugar Land, Texas, United States

Lead global business operations across supply chain logistics, inventory accuracy, and fulfillment strategy, supervising a team of 70+ across 200+ locations. Cut inventory shrinkage by 25% YoY and reduced overall inventory by $2M through improved audits, controls, and supply optimization. Streamlined RLO and return workflows, lowering device write-offs and improving turnaround times. Developed and implemented SOPs and compliance protocols to ensure audit readiness and operational consistency. Partner with senior leadership and cross-functional teams to align operations with business goals, enhancing customer experience and profitability. Served as the primary contact for Inventory variances, discripanacy issues, audits, and custom reporting. Drove continuous improvement by monitoring KPIs tied to productivity, profitability, and compliance readiness.

Revenue Assurance Analyst

Prime Communications (AT&T)

2018-2 - 2020-1 · 2 yrs

Audited service orders, billing records, and usage reports to identify and correct discrepancies in customer accounts and employee commissions. Developed standardized reporting tools and processes to improve the visibility of revenue assurance operations. Investigated account anomalies and successfully recovered unreconciled revenue through root-cause resolution.

Manager Network Administration

Hewlett Packard Enterprise

2016-10 - 2017-1 · 4 mos

Houston, Texas Area

Network Administration • preformed Business forensic technics to determine network device assets associated with business assets • Identified valid hosts and subnets upon HP servers around the world • Network Data Entry • Worked with both HP and Cisco type servers

Network Administrator

Hewlett Packard Enterprise (HPE)

2016-9 - 2016-12 · 4 mos

Conducted global asset mapping across HP and Cisco server environments. Performed subnet discovery and inventory using tools like Netscrape to support infrastructure audits and optimization projects. Maintained asset databases and ensured alignment with business-critical systems.

Sales Account Manager

Alankar N.V., Curaçao

2009-12 - 2014-12 · 5 yrs 1 mo

Oversaw daily operations, including reporting, vendor billing audits, and executive scheduling. Implemented process improvements that boosted office efficiency by 22% and reduced errors in vendor payments. Delivered exceptional client service and supported accounting functions including reconciliation and reporting.