Dilek Yıldırım

Dilek Yıldırım

Offer & Order Processing Executive @ Bühler Group

Country

Türkiye

City

Istanbul

Industry

Mechanical Or Industrial Engineering

Skill

Self-discipline, Product Planning, Customer Oriented, Reporting & Analysis, SAP, Demand Forecasting, Customer Satisfaction, Multilingual, Sales Operations, Tender Offers, Export Import Knowledge

Experience

Bühler Group

Offer & Order Processing Executive

Bühler Group

LinkedIn
2025-3 - Present · 1 yr 7 mos
Bühler Group

Customer Service Specialist

Bühler Group

LinkedIn
2018-10 - Present · 8 yrs

İstanbul, Türkiye

- Offer and Order Process & Execution - Organizing shipments from BU’s to Turkey and to several middle east countries in terms of transit trade - Monthly Sales Reporting (KPI’s) including order intake, backorders and turnover - Booking of incoming payments and follow up of overdue invoices - Preparing shipping documents for CAD and L/C orders - Open and follow up of opportunities in CRM - Follow up of import operations with the customs broker - Optimizing the stocks in local warehouse

Schaeffler

Customer Service Responsible

Schaeffler

LinkedIn
2012-1 - 2014-10 · 2 yrs 10 mos

- Quotation and order handling - Product planning and demand forecasting - Organizing shipments to the customers - Stock management - Follow up of payments and checking letter of credits - Preparing necessary documents for public tenders - Monthly sales reporting - Visiting customers with sales engineers in case of need

DORNIER Makina Ltd. Şti

Sales Manager Assistant

DORNIER Makina Ltd. Şti

2011-1 - 2012-1 · 1 yr 1 mo

- Assisting sales manager by preparing quotations and handling orders - Examining the letter of credits and follow up of payments - Organizing deliveries from Germany to the customers - Coordinating service personnel for the erection of the machines - Arranging travels of the erectors and the sales manager - Assisting spare parts sales department

Saurer Tekstil A.Ş.

Sales Support

Saurer Tekstil A.Ş.

2004-12 - 2008-3 · 3 yrs 4 mos

- Quotation and Order Handling - Follow up of the import process with the customs broker - Checking payments and giving dispatching orders. - Analizing the stock movements and optimizing stock levels - Preparing monthly sales reports - Visiting customers with sales department, in case of need.

Education

Goethe University Frankfurt

Goethe University Frankfurt

LinkedIn

Turcology

2002 - 2004 · 2 yrs
Koç University

Koç University

LinkedIn

International Relations

1996 - 2000 · 4 yrs

Dilek Yıldırım's Contact Information

Email

******@***.com

Phone

(**) *** ****

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