Digna Carreno

Onboarding & Employee Experience Led the onboarding process for new hires, ensuring alignment with policies, regulations, and employee benefits. Contributed to a seamless employee integration experience, supporting talent retention from day one. Performance Evaluation Managed the full employee performance evaluation cycle using the 9-box model. Guided leaders in interpreting results and setting strategic goals for the next review cycle. Supported employees with development feedback to boost individual and team performance. Internal Communications Led internal communication efforts across 14 countries via bulletin boards, corporate emails, and WhatsApp channels. Created and coordinated local news content for the corporate magazine, enhancing regional employee engagement. Facilitated a country-wide focus group that improved communication satisfaction scores from 60% to 87%. Designed and launched a digital country news bulletin using Microsoft Sway, improving transparency. Provided executive support for strategic virtual meetings between local teams and the CEO. Coordinated communication around leadership meetings, tracking projects, KPIs, and cross-country updates.

Freelance HR Consultant. Aliada HR operates by providing support other HR and Administration agencies at Guayaquil, Ec. Services provides: *Hiring and Recruitment. *Support on onboarding process. * Administer psychosocial risk assessments to employees and propose strategies to promote a positive work environment using FPSICO and Istas 21 Risk assesment methodology. *Administer DISC Assesment and team alignment to corporate goals. *Administer and update position profiles for companies.

Country Corporate operations manage by NAVILUSAL at Galapagos Islands. *Maintained crew records with up-to-date personal, professional, and legal information to support the onboarding process. *Helped resolve crew concerns and issues, involving management support when necessary. *Managed internal talent development, ensuring compliance with country-specific policies and certifications required for the ship crew in a company of over 200 employees.

*Implemented new technologies to support the development of a global workforce, including LMS and self-service platforms that provided employees with easy access to personal information, payroll, work hours, vacation days, and certification requests. *Led the first virtual training school for production workers, named “Escuela del Cartón.” *Led the skills assessment software development project aligned with corporate culture and procedures. *Proposed process improvements to the HR Manager. *Updated the corporation's position profiles, providing support to managers for effective workforce management. *Led the annual training plan to develop employees’ skills, ensuring 100% alignment with monthly metrics and providing the necessary tools for effective job performance. *Managed the annual employee training budget, ranging from $100k to $115k per year, for a company with over 600 employees. *Provided support to the Health and Wellness team for HR-related needs. *Provided support to the manufacturing process to address HR-related issues. *Supported the implementation of new communication strategies, including event logistics, corporate HR briefs, and other related activities. *Managed internal, external, and international audits related to the Training and Development subsystem for employees. *Administered psychosocial risk assessments to employees and proposed strategies to promote a positive work environment using FPSICO and ISTAS 21 risk assessment methodologies.

*Led the recruitment process for administrative and production roles, ensuring alignment with acquisition metrics. *Maintained and updated employee files and digital records, ensuring accuracy of personal, professional, and legal information throughout the onboarding process. *Updated position profiles, paperwork, and HR procedures. *Led corporate promotion initiatives. *Maintained employees’ records regarding personal, professional, and legal information for onboarding purposes. *Coordinated all logistics for the onboarding process, from Day 1 to Day 80 for new employees.

*Led the recruitment process within 15 days for Sales Executives, Sales Managers, and Administrative positions in the Retail and Construction Supplies and Materials sector. *Collaborated with clients to identify hiring needs. *Prepared job descriptions and posted job openings. *Screened and shortlisted candidates aligned with position requirements. *Applied headhunting strategies for key positions. *Conducted phone screenings and interviews, and administered psychometric tests to prospective candidates. *Submitted the final candidate shortlist report to the client.

*Led the employee evaluation cycle process, supporting key managers. *Assisted the Human Resource Coordinator in the recruitment process. *Administered psychosocial risk assessments to employees and proposed strategies to promote a positive work environment using the FPSICO risk assessment methodology. *Maintained employees’ records with up-to-date personal, professional, and legal information for the onboarding process. *Supported the coordination of internal talent development on policies and maintained food safety processes in production.

*Assisted the Human Resource Coordinator in the recruitment process. *Maintained employees’ records with up-to-date personal, professional, and legal information for the onboarding process. *Explained company policies to employees and provided orientation for new hires. *Helped resolve employee concerns and issues, involving management support when necessary.

*Assisted the Human Resource Analyst in the recruitment process. *Managed employee information, keeping records updated. *Assisted the Wellness Department by maintaining updated financial and family records. *Assisted in reporting work-related injuries to the appropriate health and labor authorities, agencies, or institutions.

Trabajo en Equipo / Escritura Académica / Liderazgo / Etica y RSE / Comunicación Organizacional / Comportamiento Organizacional / Tecnologías de la Información/Metodologías de Investigación / Contabilidad y Finanzas / Indicadores de Gestión / Planificación Estratégica / Gestión del cambio / Gestión por procesos / Reclutamiento y selección / Compensación e incentivos / Capacitación y Desarrollo del Talento Humano / Relaciones Laborales.

Marketing de Contenidos / Storytelling / Diseño Estratégico / Herramientas digitales

Análisis y Evaluación del Modelo de Competencias / Diseño, Planificación y Dimensionamiento del Modelo de Gestión por Competencias / Implementación de la Gestión por Competencias / Evaluación del Desempeño por Competencias y Desarrollo de Planes de Carrera.