Diego Ordóñez
ITC Manager
About
Experienced leader in Business Financial Processes. Focused on problem resolution, improving customer satisfaction, and driving overall operational improvements, performing Quality Assurance methods to ensure process alignments.
Guatemala
Guatemala
Financial Services
Written Communication, Leadership, Continuous Improvement, Key Performance Indicators, Customer Satisfaction, Work Processes, Business, Service-Level Agreements (SLA), Supervisory Skills, Coaching, Cash Flow, Budgeting, Forecasting, Finance, Quote, Order to Cash, Workforce Planning, Stakeholder Management, Performance Management, Recruiting
Experience
ITC Manager
Capgemini Business Services Guatemala
Guatemala, Guatemala
Team Leader
Capgemini Business Services BPO
Collections Team Leader
Capgemini Business Services BPO
Education
Universidad Rafael Landívar
Administración y gestión de empresas
Diego Ordóñez's Contact Information
Phone
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