Diaz S.

As an administration and marketing executive for Austin Banks Recruitment, I handle a range of tasks. From managing administrative duties like managing the job boards and contacting clients regarding compliance etc. I am also responsible for overseeing marketing activities such as developing strategies and managing our online presence. I also focus on analysing marketing effectiveness to ensure the company's success as well as lots of other administration and marketing general duties.

Demonstrate high standards of financial transaction management by producing bills and collecting credit and cash payments to ensure seamless cash flow. Facilitate strong presentation skills by selling menu items which involves staying informed about latest deals and menu adaptations to provide customers with informed recommendations. Memorise and prepare over 30 menu items including hot and cold drinks including cocktails while keeping informed on seasonal offerings or special items

Served lunch and dinner to 100-200 customers per shift as a national chain restaurant. Memorised over 40 menu items and rotating specials in order to give customised recommendations to guests. Swiftly and successfully resolved conflict resulting in customer satisfaction 100% of the time. Warmly greeted new and returning customers and developed relationships resulting in customer loyalty. Maintained and enforced strict and up-to-date cleanliness and social distancing policies regarding the COVID-19 outbreak to ensure both employee safety and customer satisfaction.