Dianne Prado

• Ensure full compliance with all Emerson Trade Compliance and Ethical Business policies and procedures • Receive the Inquiries in the mailbox and classify if related to Quotes or Orders • Create order ID or quote ID in CRM with proper Tier • Check if Opportunity already exists, if not create new Opportunity in CRM • Assign order or quote to Group ID team in CRM Regular maintenance of CRM records to remove duplicates and verify quality of the entry (Customer name, Order Value, Business Unit, etc.) • Responsible for making sure the proper times are entered into the fields in CRM where necessary • Responsible for updating status fields in CRM • Ensure compliance with Emerson Record Management Policy • Understands customer’s needs through consistent communication, with the ultimate goal of creating solutions to the problems, driving improved customers

• Screens/Review incoming orders for all necessary information • Enter and records incoming orders through the JDE System • Provides timely and accurate data entry • Ensures all pertinent data including document attachments and information in the system are provided and cleaned • Demonstrates higher order accuracy thus results to minimal unclean orders and invoice adjustments • Extracts CDS from toolkit files and saved in shared drives accessible to production, as needed

• Perform treasury assistant functions and activities to the treasury department • Prepare and communicate all previous day banking activity • Assist and support treasury staff in physical cash counting activities • Check, inspect and verify daily cash transactions • Inspect, investigate and resolve discrepancies in cash transactions • Document all cash transaction activities • Perform opening and closing of cash daily • Check, verify and reconcile bank deposits and bank payments • Respond and resolve customer problems, grievances and issues • Maintain and manage all financial records, registers, logs and spreadsheets • Computes the overall payroll • Monitor cash advances • Responsible for issuance and releasing of checks • Updating cash position and schedule for payments