grant dianna

grant dianna

director of operations

About

Experienced Manager with a demonstrated history of working in the call center industry. Skilled in Staffing & Recruiting, Reporting & Analysis, Workforce Management, Customer Service Management, Data Entry, Sales, and Microsoft Office. Strong professional who graduated from ECPI University.

Country

united states

City

hayes

Industry

marketing and advertising

Skill

management, data entry, workforce management, call centers, microsoft office, sales, leadership development, coaching staff, employee training, reporting and analysis

Experience

ibex | global

recruiter

ibex | global

2016-9 - Present · 10 yrs 1 mo
ibex | global

workforce and report manager

ibex | global

2007-1 - 2011-1 · 4 yrs 1 mo

* Privately Held * 5001-10,000 employees * Outsourcing/Offshoring industry

netreputation.com

director of operations

netreputation.com

2017-11 - Present · 8 yrs 11 mos
ibex | global

team manager

ibex | global

2012-6 - 2013-1 · 8 mos

* Public Company * 1-10 employees * Management Consulting industry

Education

gloucester high school

gloucester high school

ecpi university

ecpi university

1990-1 - 1991-1 · 1 yr 1 mo

grant dianna's Contact Information

Email

******@***.com

Phone

(**) *** ****

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