diann stephens

human resources manager at highland telephone cooperative, inc

About

Experienced Human Resources Manager with a demonstrated history of working in the telecommunications industry. Skilled in Team Building, HR Policies, Management, Insurance, and Performance Management. Strong human resources professional with a Master of Business Administration (M.B.A.) focused in Business Administration and Management, General from Tennessee Technological University.

Country

united states

City

oneida

Industry

telecommunications

Skill

employee benefits, human resources, training, interviews, customer service, new hire orientations, management, performance management, employee relations, team building, fmla, strategic planning, insurance, hr policies, benefits administration, i am patient and a good listener, i understand and enjoy working with insurance and employee benefits, i am good at organizing employee activites or company functions, hris, microsoft office

Experience

personnel manager

tibbals flooring company

1986-3 - 1991-1 · 4 yrs 11 mos

* Interviewing and testing applicants * hire new employees * new employee orientation * employee activities * employee newsletter * processed claims * attendance tracking/awards * worker's comp * some training and safety

insurance agent

rutledge insurance agency

1983-6 - 1986-3 · 2 yrs 10 mos

* Sold all lines of insurance--auto, property, life, health, and surety * processed claims * handled customer questions, complaints, took payments, wrote new business, and solicited new business.

human resources manager at highland telephone cooperative, inc

highland telephone cooperative

1991-6 - Present · 35 yrs 4 mos

* Screen applications, interview and test applicants * new employee sign-up and orientation * employee benefits * safety * Company drug-testing * employee activities * claims problems * employee and customer newsletters * handle worker's comp., FMLA, and ensure compliance with all laws and regulations * public relations activities such as career days, Relay for Life, scholarship program, promotional materials, etc. * DOT drug-testing and all regulations * OSHA compliance * all training. Before becoming HR Manager, I worked with data circuits, carrier access billing, KY Lottery and TN Education Network circuits, E911, career days and presentations, and internet.

Education

tennessee technological university

business administration

1976-1 - 1980-1 · 4 yrs 1 mo

Student Orientation Leader Work-Study Typed research papers for other students for extra money Activities and Societies: Student Orientation Leader

oneida high school

1972-1 - 1976-1 · 4 yrs 1 mo

Band, BETA Club, Basketball, Band Captain, Class Treasurer Activities and Societies: Beta Club, Band, Basketball, Band Captain, Senior Class Officer, Majorette,