diane pavaday

* Provided administrative and project support to the Delivery Team and Organizational Consultants. * Answered incoming calls from candidate regarding their programs. * Supported candidates with word processing requests, resume formatting and technologic support. * Prepared delivery and office calendars, group networking information, and office flyers. * Provided administrative support to Senior Executives clients to produce resumes, business cards, stationery and new business collateral. * Scheduled internal and external meetings and coordinating Consultant calendars. * Assisted in the organization of staff events.

* Provided extensive administrative support to various relocation managers within the Paris and London offices. * Responsible for drafting correspondence and creating reports. * Responsible for the training of new hires. * Assisted on site in the Paris office during the implementation of a new system platform. * Instrumental in the implementation of centralizing French administration within the London office.

* Provided extensive administrative support to numerous relocation managers for both domestic and international clients. * Maintained calendars, scheduled meetings and ensured supplier compliance and customer follow up. * Accountable for ensuring timely payment of supplier invoices. * Responsible for drafting correspondence to clients and customers. * As a member of the social committee, organized various staff events including the year-end party.

* Responsible for customer service duties including, answering queries from customers via phone, email & fax, regarding various product lines. * Responsible for maintaining office supplies and equipment, filing and general office duties. * Provided support to the Director of Operations by booking flights and hotel arrangements, processing expenses, maintaining calendar and scheduling meetings. * Worked on ad hoc projects for various teams, such as Operations, Marketing and Events.

* Responsible for answering queries from customers via phone, email & fax. * Ensuring completion of reports and filing.

Responsible for answering queries from customers via phone, email & fax, regarding their life insurance policies and various investments.

* Responsible for answering queries from customers via phone, email & fax, regarding their credit cards. * Learned to deal with difficult customers whilst maintaining professionalism. * Actively involved in various committees and assisted in the organization of the summer gala. * As appointed team captain was responsible for speaking to management regarding issues concerning staff. * Nominated for the Annual Achievers Award.

* Provided administrative support to the Senior Vice President, Operations & Vice President of Specialty Leasing. * Responsible for the creation of National specialty leasing contracts, involving 20+ properties. * Ensured the prompt follow up with various agencies to confirm that all documentation was received, such as insurance certificates, executed contracts etc. * Responsible for the organization of the Annual National Operations Conferences attended by 100+ individuals from across the country. * Managed the budget for the conference and ensured it was strictly adhered to. * Managed calendars, completed expense reports and various administrative tasks for the Vice Presidents. * Organized and managed the budget for various company sponsored employee events throughout the year for the 150+ attendees, such as the annual summer party and the Holiday event.