diane landers

byu-hawaii

About

*OFFICE SUPERVISORY SKILLS AND EXPERIENCE: * Results with minimizing difficult issues among team members, raising workplace morale. * High level of order and organization, even amid challenging and turbulent circumstances. * Entrusted with confidential issues and/or sensitive information. *ADMINISTRATIVE ASSISTANT * Including Executive Assistant *ACCOUNTING ASSISTANT * Including Payroll and Accounts Payable *LOGISTICS EXPERT * Concept to completion *SUPERIOR CUSTOMER SERVICE

Country

united states

City

bend

Industry

construction

Skill

accounts payable, quickbooks, account reconciliation, accounts receivable, payroll, fixed assets, estimating, customer service, logistics, management, auditing, microsoft word, microsoft excel, scheduling, microsoft office

Experience

byu-hawaii

bend oregon

freight estimator

schock logistics

2008-4 - 2011-6 · 3 yrs 3 mos

Supervised production team of seven estimators responsible for the shipping of copiers, medical equipment and other sensitive electronics nationwide, complete with white-glove customer service. As supervisor, I monitored quality of work, customer service and general employee work habits. Responsibilities: problem solving, client credit approvals, time off, yearly reviews, customer complaints, read and responded to 150+ emails per day and delegate requests among the team. Simultaneously, I served as a freight estimator which included finding the best scenario for each shipment. Number crunching details included freight cost, size of load, conditions and distance of each individual shipment. The estimator followed the order from estimate stage through delivery. Schock Logistics works with over 500 copier dealers, partners with 20+ freight carriers and 15 leasing companies as well as individuals. I implemented morale-boosting and team-building events to galvanize working relationships.

accounting clerk and payroll

palmer homes

2002-9 - 2007-8 · 5 yrs

* Maintained separate entity books * A/P * check runs * reconciliations * Administered/processed payroll and quarterly taxes * Prepared construction and financial records for auditing * Warranty scheduling and logistics

administrator assistant

century insurance

2000-9 - 2002-3 · 1 yr 7 mos

Earned company recognition for highest accuracy rating of analyses and itemization of brokers' commissions Prepared receivables for participating care providers

district administrator

barnes & noble district office

1996-6 - 1999-6 · 3 yrs 1 mo

* Composed weekly sales reports for corporate purposes * Interfaced between District Manager and eight superstores in Southern California * Solved district-wide customer service issues

a and p and data entry and administrator assistant

brightwater senior living group, llc

2012-12 - 2013-12 · 1 yr 1 mo

* Processed accounts payable and reconciled 20+ credit cards from 10 different entities owned by BWSL (a senior living construction/management company) both in the US and Canada * Other data entry and administrative assistant duties including setting up filing systems and helping with check runs for 10 entities

substitute school bus driver

bend/lapine school district

2014-5 - 2015-10 · 1 yr 6 mos

Even though this position was one I had never held before, I was intrigued by the "pros", love children, I am an excellent driver and most importantly...I can multi-task all day long. This position was challenging but I was very good at it. I decided to return to my previous experience after I encountered a serious back issue from the nature of the job. I resigned my position and required back surgery. I am completely healed now.