Diane INGABIRE
Digital Marketing Executive @ Himax Services
About
Passionate about retail, I bring administrative expertise and hands-on experience from roles at Skol Brewery Limited Rwanda and spare parts management. Currently dedicated to driving success at Kigaliphones_kt, I optimize customer experiences and spearhead initiatives for seamless phone sales operations. A proactive communicator with a flair for creativity, I navigate challenges adeptly and foster meaningful industry connections. Let's connect on LinkedIn to exchange insights and explore collaboration opportunities!
Rwanda
Kigali City
Retail
Machine Operation, Technical Support, Automation, Sage X3, Store Management, Social Media, Data Reporting, Electronics, Camera Operation, CCTV Installation, Hands-on Technical, Field Technicians, Marketing, Digital Marketing, Social Media Marketing, Online Content Creation, Sales Management, Management, Maintenance and Repair, Computer-Aided Design (CAD)
Experience

Sales Manager
Kigali City, Rwanda
As a Sales Manager, my primary responsibilities included overseeing retail operations, generating daily reports on sales performance, and effectively managing customer inquiries across multiple platforms such as WhatsApp, Instagram, and other social media channels. This entailed promptly responding to messages, addressing customer concerns, and ensuring a seamless customer experience across all communication channels.

Social Media Manager
Kigali City, Rwanda
As a Social Media Manager, I was responsible for efficiently responding to customer inquiries across various platforms like WhatsApp, Instagram, and other social media channels. This involved promptly addressing customer messages, resolving issues, and providing helpful assistance to enhance the overall customer experience.

Parttime Employee - Spares
Kigali City, Rwanda
As a part-time employee in spare parts, my main duty involved managing and reporting on spare parts inventory using the Sage X3 system. This included overseeing stock levels, tracking movements, generating reports, and ensuring accuracy in inventory management processes to support efficient operations.
Diane INGABIRE's Contact Information
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