diane gernand

About

Highly motivated self-starter, versatile, dedicated, loyal and excellent team builder. Well organized, accomplished problem solver with excellent interpersonal and customer service skills. Specialties: Payroll software's (ADP, Ultipro and Ceridian), Self-taught / Statistical typing, Excellent Customer Service, Project Management and Coordination, Proficient in MS Office Applications, Aggressive to Approach in Learning.

Country

united states

City

atlanta

Industry

human resources

Skill

Experience

customer service representative

southern heritage insurance company

1996-8 - 1999-9 · 3 yrs 2 mos

Answered phones and provided insurance quotes for New policies such as, automobile, homeowners and etc. Processed all new hires and renewals policies.

administrative assistant - trustee department

first bank texas

1993-8 - 1996-8 · 3 yrs 1 mo

* Answered phones, provided documents for the trustees * Maintained and extracted information for the clients database * Typed letters * Complied client sensus and gathered insurance information for the trustees. * Inventory and purchased office supplies

assistant office manager

schultz carr bassett & atwater

1989-7 - 1993-8 · 4 yrs 2 mos

* Assisted the Office Manager * Processed payroll, payables and receivables * Answered phones * Typed letter, spreadsheets and reports * Assisted preparing reports for the Real Estate Consultants * Priorized projects * Proofread all produced documents.

human resouces payroll supervisor

kauffman tire

1999-10 - 2009-11 · 10 yrs 2 mos

* Processed payroll weekly/semi monthly for approx. 900 employees. * Balanced all accounts weekly, computing payroll taxes * Maintained employee personnel files * Designed and maintained profit and loss tracking system for all payroll accounts * Audited payroll weekly for any problems * Reviewed quarterly reports * Processed new hire reports to the agencies - weekly * added updated tax rates * Processed all W-2s * Processed all garnishments * Completed state required forms. * Answered phones, typed letters, processed unemployment claims * etc.