diana murad

diana murad

jewelry consultant

About

Seeking challenging position where my skills and knowledge can be used. Also to Obtain a position with a progressive company. An individual that is a self starting team player,reliable, detail oriented and motivated. Excellent command over verbal & written communication. Ability to handle multiple tasks and maintain confidentiality. Highly skilled in daily reporting and management. Proficient in meeting deadlines & work in a team environment. * Posses excellent knowledge of multiple fields * Fantastic Customer Service * Organizing * Managing * Promoting new products or ideas to benefit company * Great Communication Skills * Customer Sanctification * Team Player * Goal Oriented * Employee Motivation * Goal Oriented * Poses Friendly Disposition * Cash Handling Experience * Muti Phone Line Operations * Dedication

Country

united states

City

royal oak

Industry

retail

Skill

customer satisfaction, customer service, goal oriented, motivation, team leadership, time management, loan modifications, wireless, waitressing, invoicing, cash handling experience, efficiency, microsoft excel, outlook, microsoft office, powerpoint, written and verbal communication abilities, customer support, warehouse management, creative problem solving, team oriented, dependable team player, strategic planning, self driven, social media, career skills, cellular communications, distributors, vendors, pos, inventory control, strategic financial planning, account reconciliation, baking, love to cook

Experience

allstar wireless corp

sprint phone department

allstar wireless corp

2012-1 - 2014-1 · 2 yrs 1 mo

* Check Inventory Counts to ensure a zero variance. Process Phone Orders. Create * Purchase Orders in RIQ software. Create skus, edit or void orders. Check backorders. * Process RMA's. Ensuring they meet guidelines. Answering multi phone lines, emails & etc. * Invoiced out all orders processed. Maintained and organized filing system for all orders & * invoices. Managed over 30 locations. Tracked orders to maintain proper delivery. Created * proper allocations on new devices based on top doors and commissions. Reconciling was * preformed to ensure accurate devices had been received properly in system. Closing out * purchases orders when devices/ handsets are completely received. Accepted payment , * Cash or Checks. New hire shirts distribution.

jpmorgchase

post closer

jpmorgchase

2008-1 - 2009-12 · 2 yrs

* Post Closer: Confirming all docs are their,signed by all parties, and placing them in proper * order prior to shipping. Signing off on all conditions and making sure all requirements are * met. Logging on LST for quality gate checklist before shipping. Called Tittle companies for * missing docs. Separated, delivered. and opened mail etc. Incharge of analyzing the * problems & flaws of other clients, companies to provide solutions that allow the organization * to stive to survive. Maintained loan collection. take responsibility of adminstration & * oversights of classsified loans. Assemble, prepare and verify closing documents

little daddy's

waitress , host, carry out

little daddy's

2002-3 - 2003-9 · 1 yr 7 mos

* Passionate about serving dinners in an efficient and courteous manner. Posses a fantastic, * memory & excellent listening skills, which result in accurate order placement. Exceeds * customer satisfaction & expectations by maintaining poise & sense of humor in stressful * environments. Managed guest relations. Answered questions about menu & beverage * items.Ensured compliance regulations regarding customer service & accommodations. * Excellent team member that worked with others to achieve advancement & growth with * company. Maintained clean open area for guests in between appetizers and main course by * pre-busing). Cash Handled, proper seating rotations, double checked carryout orders, * ensured utensils were provided, accepted payment through the phone. Skilled knowledge & * usage of POS system.

sav'on drugs

cashier and floor person

sav'on drugs

2000-1 - 2002-3 · 2 yrs 3 mos

* Delivered excellent Cashier customer service sales and transactions. Ability to deal with * large transaction volumes. Taking money, cash, checks, electronic payments, and coupons * from customers, and giving back correct change. Handled large amounts of cash efficiently. * Worked efficiently under pressure. Used scanner to scan items purchased, operated a cash * register, bagged orders. Identified and addressed customers needs at all times. Followed * instructions and seeked advice when required. Maintained organization around cashier area. * Operated Photo Maker Machine & Lottery Machine. Built relations with customers by * obtaining fabulous customer service skills. Ability to organize,rotate, stock and price out * inventory and displays, while being effective in time management. Checked goods for * expiration dates. Assisted customers in locating specific items, helped with their concerns * and questions to the best of my knowledge. Made suggestions to store management in * areas that can impact productivity. Adheres to all cash policies to minimize cash loss.

sam's club

baker

sam's club

2007-3 - 2008-6 · 1 yr 4 mos

* Baker: Prep bread on baking trays. Ensuring it rises to proper level. Pre- heating ovens and * set steam timer if necessary. Put proper toppings on before baking. Mix & bake ingredients * to produce breads, pies, muffins, pastries, & cookies. Check production schedule to * determine the variety & quantity of good to bake. Sprinkle sugar or seeded toppings, on * cookies, breads or pies. before and or after baking. Observe products while cooking and * adjust controls. Took cake orders. Helped cake decorators ice and Decorate cakes. * Packaged & wrapped goods. Stocked the freezer,tables and shelves in the Bakery Dept, * maintained a clean and sanitary area at all times..

united financial mortgage

administrative coordinator

united financial mortgage

2004-4 - 2005-9 · 1 yr 6 mos

* Administrative Coordinator: Assisted processor with confirming FHA,and Sub Prime Loans. * Ordered Insurance, Appraisals, and Tittle Commitment. Reviewed Appraisals and Tittle * Commitment to ensure Quality and Accuracy and Liens. Ordered Credit Reports through * Advantage credit. computer software Calyx,Excel,Microsoft Word. Data entry of Applications * to Pre-Qualify Clients. Prepared Closing Packages for State Compliance. Ordered * VOM,VOR,and VOD. Also checked for VOE. Multi Phone system. Filed away importants * documents. Maintained organization.

nordstrom

jewelry consultant

nordstrom

2014-10 - Present · 12 yrs

At Nordstrom, we empower our employees to set their sights high and blaze their own trails. This is a place where your success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated people who work hard to become leaders within the company, at all levels of the organization. These well-traveled paths show how hard work, loyalty, a competitive spirit and your unwavering commitment to the customer can take you and your career to new places. In addition to being a great place to have a career, we're also committed to respecting the environment and supporting our communities. To learn more, check out NordstromCares.com.Interested in joining the Nordstrom team? See some of our current opportunities under our Careers tab or visit careers.nordstrom.com to apply today.

Education

southfield lathrup high school

southfield lathrup high school

national institute of technology michigan

national institute of technology michigan

2002-1 - 2002-1 · 1 mo

Activities and Societies: Media l assisting program

diana murad's Contact Information

Email

******@***.com

Phone

(**) *** ****

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