Diana Kantor

Owned and operated a full-service window and exterior maintenance business, delivering window cleaning, gutter cleaning, power washing, gutter guard installation, and deck sanding and sealing. Led all aspects of the business including hiring, training, team leadership, scheduling, marketing, and customer relations. Generated $50,000 in new customer sales and serviced $25,000 in previous customers within 3 months through strategic marketing, sales execution, and operational efficiency. Recognized as the 2025 College Pro National Champion, achieving top production and marketing performance across Canada.

Consistently exceed performance targets by applying structured communication strategies to drive high survey completion and lead conversion rates. Collect accurate, high-quality survey data by building rapport, establishing trust quickly, and maintaining professionalism in time-sensitive conversations. Demonstrate strong verbal communication, active listening, and objection-handling skills in a high-volume, target-driven environment.

Managed day-to-day store operations, including catering, inventory management, and compliance with company standards, ensuring smooth and efficient workflow. Led, trained, and coached employees to maintain high-quality customer service and operational excellence. Monitored inventory levels, minimized waste, and ensured timely fulfillment of customer orders, improving operational efficiency and cost control. Consistently recognized for driving store performance, meeting KPIs, and enhancing customer satisfaction.

Led and organized daily programs for groups of students, ensuring high engagement and positive experiences. Mentored and supervised students in a safe and inclusive environment. Collaborated with a team of counselors to achieve program objectives and deliver high-quality outcomes. Developed leadership, teamwork, and organizational skills through program planning and execution.

Relevant coursework: Strategic Management, Financial Accounting, Managerial Economics, Corporate Finance, Investment Analysis, Calculus, Econometrics and Futures & Options Member of Business Club and Soccer team.