Diana G.

-Responsible for the end to end experience including sourcing, screening, closing and stakeholder engagement for the Technology Professional hiring (United States market). -Prepare and consult with their client groups regarding their hiring needs, hiring strategy and execution. -Focuses on Individual/Team Objectives and Developing Professional Effectiveness. -Is the main point of contact for experienced professional candidates and hiring managers across the full recruiting lifecycle. -Partners with the business to establish and maintain relationships as trusted advisor. -Recognizes job-related problems, analyzing and recommending solution alternatives. -Challenges the validity of given procedures and processes with the intent to enhance and improve.

-Selection Specialist for IBM in North America and LATAM regions, in charge of doing the end-to-end recruitment process. -Supporting different business units and recruiting technical and operations positions (such as Software, Cloud, Infrastructure, Research, AI & Machine Learning, Quantum Computing, HR, Sales). -Responsible of activities related to the attraction, selection & hiring of talent; as well as partnering with Client Managers to help build a workforce with those critical skills needed to move the business forward. -Collaborating to deliver educational training and process guidance to team members.

RPO Recruiter in charge of: - IT recruitment for Kyndryl, multinational company dedicated to provide technology services. - I worked supporting recruitment processes of IT positions for LATAM countries. I have supported countries such as Costa Rica, México, Colombia, Perú, Chile, Ecuador, Argentina and Uruguay. - Recruited different levels (senior, mid, junior) of IT positions, including, engineers, architects, project managers, consultants, system administrators, technical leads among others; to work in different areas related to data centers and networking, cloud services, virtualization, software development, cibersecurity, tech support and other infrastructure services. - Part of my daily tasks included reviewing resumes, phone screening candidates, sourcing potential candidates through boolean and keyword searches (using tools such as Linkedin Recruiter), shortlisting candidates for the Hiring Manager, follow up meeting, reports, etc.

- Responsible of the recruitment cycle for Costa Rica, working with different types of profiles (including IT profiles, finance and accounting, tech support and customer service). - Resume review, candidate screening, shortlisting for Hiring manager, coordinating interviews, having meetings with the hiring team and managers, follow up until candidate accepts offer and is ready for hiring. - Sourcing of passive candidates using tools like LinkedIn Recruiter o Elempleo.com - Developed experience working with systems such as ATS (Taleo, Workday), One Drive, Microsoft Teams.

- Recruitment and selection of personnel for different clients in Costa Rica. - In charge of the recurrent recruitment of bilingual positions for transnational companies (including positions related with finance (collections), customer service and tech support). - Sourcing of passive candidates. - Psychometric tests. - Competency-based interviews. - Follow up with clients and candidates throughout the process until the position was closed.

- Coordination of any necessary action to provide support to the participants of the exchange programs. - Analysis and resolution of conflicts. - Guidance and counseling to address various situations. - Customer service to the different audiences of the organization. - Communication, discussion and negotiation of cases with partner countries of the AFS network. - Provided consultation of specific profiles in the process of recruiting participants and families for the programs. - Direct attention to participants, intervention in crisis and emergency situations. - Ensure compliance with processes and quality standards of the organization.

Assist in massive recruitment processes for different areas of the country through background and reference checks, file management, communication with candidates, publication of job advertisements, search for potential candidates, telephone pre-screening, interview scheduling, etc.

Carry out psychotherapeutic processes in group and individual modality, execution of psychology workshops, assessment of situations of gender violence, development of safety and emergency plans, and intervention in crisis situations. Achievement: Successful completion of several psychotherapeutic cases (approximately 20 cases) in individual therapy, as well as with the support group. Obtaining 100% in the final grade of the professional university practice.

Recursos Humanos