diana dominguez

wholesale credit project manager

About

A skilled root cause analyst with 9 years of experience; providing outstanding team leadership and conflict resolution skills. In addition, exceptionally organized and disciplined; while holding well-developed interpersonal skills and the ability to motivate and direct others in a supportive, cooperative team environment.

Country

united states

City

dallas

Industry

financial services

Skill

mortgage banking, policy and procedure development, associate relations, coaching and training, process development/ improvement, strategic/tactical planning, internal partner relationship management, data analysis, business strategic planning, loans, process improvement, management, mortgage banking, analysis, call centers, business analysis

Experience

wholesale credit project manager

chase

account representative

nuvell financial services

2004-5 - 2009-4 · 5 yrs

* Responsible for accounts with delinquency between 30-60 days past due and keeping the * customer abreast of account status * Successfully conducted additional skip tracing for accounts with no contact information by multi- * tasked in a fast paced, resolute driven environment, while paying close attention to detail * Responsible for meeting dead-lines by the end of each month, while maintaining quality work * performance * Appointed the responsibility of working on multiple projects to benefit the overall department in a * timely manner to meet the line of business needs; result in more than 80 hours (2 weeks) of * experience.