dhiru mistry

information technology operations management, senior service delivery consultant

About

Old Mutual,; Nedbank Limited, London. Education. University of ... July 2013 – Present (3 years 2 months)London, United Kingdom. Managing IT infrastructure...

Country

united kingdom

City

london

Industry

financial services

Skill

project management, active directory, infrastructure, windows server, business analysis, security, it strategy, management, risk management, business process improvement, vendor management, microsoft exchange, trading systems, disaster recovery, banking, itil, change management, it service management, fx options, financial risk, investment banking, derivatives, network administration, network design, project delivery, technical architecture, vmware infrastructure, it infrastructure management, it infrastructure operations, business continuity, desktop application support, desktop support management, microsoft technologies, voip, symantec backup, ipc dealerboards, enterprise anti virus

Experience

documentary credits and export manager

catacon dalco finance

1982-8 - 1986-7 · 4 yrs

Running documentary credit department; managing exports to Africa for external client. Managing budgetary requirements for product export.

senior network infrastructure and security analyst

nedbank

1986-7 - 2005-9 · 19 yrs 3 mos

Managed complete infrastructure, firewall, IP telephone system, Server build, deploy and manage. Hardware procurement (server, desktops, peripherals and services)

senior network and systems analyst

old mutual

2005-9 - 2013-6 · 7 yrs 10 mos

* Server management and standard desktop build, deployment to the network, patching and maintenance * project management * applications deployment and management * change control procedures with SDLC * direct installations and support for dealing room traders on Thomson Reuters / Bloomberg and other products used (Autobahn, Barx FX and Futures, UBS FX) * Corporate website update and maintenance using HTML * supporting core banking and financial business applications. Experience in Active Directory, DHCP, DNS, IP Addressing and managing end users on Exchange 2007.

information technology operations management, senior service delivery consultant

si futures

2013-7 - Present · 13 yrs 3 mos

* Managing IT infrastructure for financial institutions * Providing senior level IT support * Installation and managing Wey Technology integrated visual and multifunctional keyboards, Cisco switches and Terminals * Installation and supporting Reuters Eikon and Bloomberg on workstations * Data Centre Relocation of LAN / WAN / Bloomberg / Reuters / IPC Dealer boards * Managing Day-to-Day operations of BAU banking systems * Audio Visual Installation / maintenance and support * Installation and Maintenance MS Server 2003, 2008 and 2012 Operating systems * MS Office Professional 2007 / 10 / 13 / 16 - MS Lync 2010 / 13 - Skype for Business * MS SharePoint 2010 - MS Visio 2010 and 2013 * Desktop Refresh, Windows XP to Windows 7 / 8.x / 10 * Trade Floor, Middle and Back Office support * Network and Server Administration * VMWare VCentre (ESXi 5.5); Host and Cluster Management * Symantec Backup Exec 2015 * Hardware Procurement