Dhananjay Singh

I started new job with CSB as Head IT service management.

Level 2 Technical support for network and servers at Client location HPCL-Mittal Energy Limited Responsibilities Handling a Level 1 team comprising of 20 Engineers Handling multiple team coordination for various projects and operations Managing whole Network Infrastructure (LAN/WLAN/WAN) which involves Installing, Configuring, Monitoring, Reporting and Up gradation. Configuring & Maintaining Different types of Cisco switches(2950,2960, 3550,3560,3750,4500, 6500 series) Installing, Configuring & Maintaining Different types of Cisco routers(1751, 1841, 2800, 2900, 3700, 3800) Installing, Configuring & Maintaining Different types of Wireless Access-Points (of cisco 1100, 1200, 1300, 4410n and different series of Linksys Access point.) Installation, Configuration & Maintaining Wireless Controller (WLC-5500) Series Backing Up, Installation and up gradation of IOS in routers as well as switches. Worked extensively with RIP, EIGRP, OSPF routing protocols. Implementing Standard/Extended/Named/Dynamic Access-Lists for privacy and security. Implementing HSRP in core L3 switches for router redundancy. Implementing VLANs as requirement of users. Implementing STP, PVST+ and Ether channel Implementing Inter VLAN routing, Trunking (ISL and dot1q). Handling 400 KMs. fibre network operational support Configuring and supporting ISDN, PRI & BRI Lines Ensuring team meets the required agreed SLA Generating the day to day reports, MIS and shared with client on monthly basis. Involved in local procurements and co-ordination with finance team for payment processes. Developed automation tools for fast and effective works using bat files and VB Script. Involved in server management like patch updation, data backups, Antivirus, DFS, DHCP, DNS and Sun PM. SPOC for senior management users and also handles the escalated cases. Remote Management System

I was working with Wipro Infotech as Site In charge in technical and solution stream.

established in the year 2006. AST is a fast growing professionally managed IT Solutions Company with a proven track record within a small time of its inception. AST Private Limited is an IT company engaged in developing softwares for the industry using latest IT technologies. The Company is also engaged in providing IT enabled services to general public and its customers. AST Private Limited has developed and successfully executed many IT projects for the industry.

Expert in networking setup. Involved in software developing and testing. Develops no. of automation tools. Designing database and forms for front ends as well as back ends. Generating reports from database & monitoring. Remote Systems Management

Activities of the DA Group have been supported by the Indian Government and by international agencies including those of Switzerland, Canada, United States, Norway, Sweden, the Netherlands and the European Union. The Group’s efforts have been recognized through numerous national and international awards including the prestigious United Nations Sasakawa Environment Prize, the Stockholm Challenge Award, the Klaus Schwab Award for Outstanding Social Enterprise, the Jawaharlal Nehru Prize of the Indian Science Academy and the UN Global 500 Roll of Honor. Responsibilities Repairing and maintaining the computer hardware and peripherals. Preventive maintenance, data backups, systems administration and troubleshooting involving Windows 9x, Windows 2000, XP, Vista and Windows 7, Windows 2000, 2003 and 2008 server. LAN Management/Administration - implementation, configuration, integration and maintenance of Networks; DHCP servers; routers; switches. Software Rollouts, O/S Deployments. Remote Systems Management. Troubleshooting Hardware & Software Issues.

TARAhaat is a Development Alternatives Enterprise. Development Alternatives, a pioneer sustainable development enterprise was established in 1983 as a not for profit research, development and action organization. With two decades of experience and over 400 professionals, the DA Group has had a profound impact on the creation of sustainable livelihoods, specifically in the innovation and application of appropriate technologies and their distribution through micro enterprises in rural India. It is recognized by the Ministry of Science and Technology as a scientific research institution. The Development Alternatives (DA) Group comprises Development Alternatives and its associate organizations in India: Technology and Action for Rural Advancement (TARA).