Dhabit Dowsari

Developing strategies, implementing, and managing a team overseeing day to day operations of 3PL services around the world for iHerb, LLC and its customers. Serve as the critical link across all stakeholders to help support the growth initiatives with continuous search for optimal future 3PL sites, developing new 3PL operations on time within the approved budget, and managing established 3PL operations to meet the target KPIs, balancing inventory, and making continuous improvements on performance while keeping cost down.

Developing strategies, implementing, and managing day to day operations of 3PL services around the world for iHerb, LLC and its customers. Serve as the critical link across all stakeholders to help support the growth initiatives with continuous search for optimal future 3PL sites, developing new 3PL operations on time within the approved budget, and managing established 3PL operations to meet the target KPIs, balancing inventory, and making continuous improvements on performance while keeping cost down.

-Manage projects from design through implementation to support growth and operational improvements for the company -Overseas strategic planning by way of setting the strategic direction of projects. -Lead meetings and set expectations for the Project Team -Utilize project management skills in gathering, documentation and analysis, risk assessment, project planning and tracking, resource allocation and conflict resolution -Identify, drive and develop best practices, efficiencies, and project workflows -Develops project plans which identify key issues, problems, approaches, performance metrics and resources required -Perform day-to-day management of project development activities to include but not limited to; prioritizing, resolving issues and discrepancies as they surface -Collaborate and synchronize project development goals with applicable stakeholders -Ensure that projects meet deadlines through the negotiation of time commitments and resource allocation with varies departments, and escalate issues that may impact successful implementation -Conduct data collection and analysis before, during, and after project completion -Assign Project Specialists tasks and deadlines; provide Project Specialists proper training and resources so they can collaborate with stakeholders internally and externally -Train Project Specialists and iHerb Logistics Team Members to manage ongoing operations of implemented solutions when necessary -Actively participate and lead in well-formulated recommendations, identifying new opportunities and initiating action plans to improve business process

·  Manage projects from design through implementation that support growth and operational improvements . Facilitates the definition of scope, schedule, and resources for cross team initiatives .Provide expertise in deploying Lean and Six Sigma programs/initiatives, directing teams to achieve desired results using Six Sigma methodologies. · Perform day-to-day management of project development activities; prioritize, resolve issues and discrepancies as they surface ·  Conduct data collection and analysis before, during, and after project completion · Identify, drive and develop best practices, efficiencies, and project workflows

• Management of direct lane shipping services into the Middle East, Canada and Singapore. • Coordination for resolution on issues regarding freight forwarding, customs clearance and final mile delivery. • Project coordination for new carrier implementation as well as existing service enhancement. • Preparation and follow up on daily and weekly reports including daily shipment tracking reports, damaged shipments reports and accounting reports. • Experience in outbound/inbound traffic coordination and issue resolution. • Potential vendor cost saving analysis and rate negotiation. • Arabic specific translation and interpretation.

Skills & Responsibilities • Conducts on-site quality assurance inspections as directed by branch management • Ensure compliance with company policy and post orders through on the spot performance evaluations and observations • Conduct in service training for posted Security Officers to improve overall performance and correct identified deficiencies • Initiate formal or informal counseling with Security Officers to improve overall performance • Prepare and submit detailed Site inspection Reports to Branch Managment. Document all post visits and training conducted • Prepare written performance warnings • Communicate with management in identification of service issues, equipment needs or field issues and suggested corrective action • Communicate with supervisors,customers and the public • Train and be prepared for an emergency situations at the site • Prepare detailed incident report • Operate a company vehicle • Vehicle inspections • Other duties as assigned

• Lead advertising for the departments international campaigns. • Create marketing and promotional materials, both print and electronic. • Work with advertisers for timely and usable ad submissions. • Copy-edit, proofread, and revise communications. • Management and execution of brand awareness campaigns. • Internal (member) communication. • Social media strategy and execution. • Public relations campaigns. • Video concept development and execution with outside partners. • Day to day clerical work for department manager. • Use of excel, word and power point. • Communicated in both Arabic and English on a daily basis.