Devendra Pandey

Currently working in Quality Assurance for a US-based client, ensuring accuracy, compliance, and smooth delivery of business processes and system functionalities. Expanded expertise in Oracle Fusion Financials and Oracle NetSuite, building strong functional knowledge to support ERP implementations. Acted as Scrum Master, leading daily sprint calls, tracking deliverables, and promoting balanced responsibility within cross-functional teams. Proficient in Agile tools such as JIRA, Linear and Tuleap for project and product management, with hands-on experience in creating and managing Stories for SaaS and PaaS projects. Led project & testing teams, fostering collaboration and guiding projects from requirements gathering through blueprint, configuration, testing, and UAT. Delivered Expense & Travel Management consulting, optimizing client processes for greater efficiency and compliance. Designed and configured Happay (SaaS) solutions — customizing workflows, approval hierarchies, policies, and integrations with accounting systems (SAP, Tally). Successfully implemented Happay solutions for top clients including Orient Electric, Practus Advisors, Duroflex, Arvind Brands, and Cars24 (Cariot), adapting solutions to diverse business needs.

1) Lead the account configuration process for expense management, meticulously aligning solutions with client specifications to ensure seamless and prompt onboarding experiences. 2) Drive comprehensive configuration efforts, encompassing the implementation of Optical Character Recognition (OCR) technology for automated data capture across desktop and mobile platforms, design of intricate workflows, formulation of logical frameworks, and establishment of robust policies tailored to client needs. 3) Facilitate seamless coordination between client-facing teams and internal technical support units, ensuring swift resolution of technical inquiries and effective integration of new requirements into existing solutions. 4) Conduct thorough testing protocols to validate the functionality and integrity of configured workflows, guaranteeing optimal performance and adherence to client expectations. 5) Proactively identify and troubleshoot configuration-related issues within the Jira platform, employing a systematic approach to swiftly address and resolve challenges, thereby maintaining operational efficiency and client satisfaction.

1) Finance: Bank reconciliation, invoicing, invoice settlement, credit note, coordinating with partner Bank POCs for Bank related tasks, filing of vendor invoices and company's critical documents, vendor forms etc... 2) Legal: Facilitate the execution of a diverse range of agreements including client service agreements, Non-Disclosure Agreements (NDAs), partnership agreements, reseller agreements, vendor agreements, and more, ensuring all legal documents are drafted, reviewed, and finalized in a timely and accurate manner. 3) Legal: Implement a systematic filing system for signed agreements, meticulously organizing and maintaining detailed records on a Google tracker for easy retrieval and future reference, enhancing efficiency and accessibility in managing legal documentation.

During my tenure as a trainee, I contributed to the Reconcile team, where I honed my skills in data analysis and manipulation using Excel and SQL. This experience provided me with valuable insights into reconciliation processes and enabled me to develop logical and efficient SQL queries to extract, transform, and analyze data effectively.