Desislava Tsvetanova, ACC

Desislava Tsvetanova, ACC

Lead Compliance Coach @ Lufthansa Technik Sofia

About

I help people switch perspectives and find new opportunities and solutions to reach their goals. My mission is to challenge and support leaders and teams to identify and expand their potential, and to find the best recipe to thrive in their areas and make a positive impact in their organization and in the world. Having an individual and holistic approach, I am partnering with my stakeholders in a purpose-led and solution-focused style to reach win-win-win solutions for their challenges in our VUCA world. I change the world one conversation at a time.

Country

Bulgaria

City

Lozenets

Industry

Professional Training & Coaching

Skill

Team Coaching, Facilitation, Solution Focused, Goal Setting, Ethics, Building Trust, Active Listening, Continuous Improvement, Microsoft Office, Team Leadership, Process Improvement, Lean Six Sigma, Business Process Improvement, Individual, Continuous Improvement, Leadership and Team Coaching, Leadership, Change Management, Supply Chain Management, Aircraft Engineering, Product Development, Business Process Management

Experience

Lufthansa Technik Sofia

Lead Compliance Coach

Lufthansa Technik Sofia

LinkedIn
2025-9 - Present · 1 yr 1 mo

Sofia, Bulgaria

Responsible for driving the Compliance Culture Program, supporting the CEO, leadership team, and local coaches in fostering cultural change. I design and implement the local roadmap for compliance culture, develop and facilitate leadership workshops, and provide expert advice and feedback to strengthen behavioral and procedural standards. My work focuses on building a continuous learning process, enabling collective behavioral shifts, and ensuring knowledge transfer within the local and international coaching network.

ICF Bulgaria

ICF Ignite Project Lead

ICF Bulgaria

LinkedIn
2023-3 - Present · 3 yrs 7 mos

Leading ICF Ignite Projects in Bulgaria that empower meaningful social impact through six-month, reduced-rate, coaching engagements to leaders, employees, and beneficiaries of organizations supporting the United Nations Sustainable Development Goals (UN SDGs). https://foundationoficf.org/ignite/ 2023 projects: Teach for Bulgaria & Beinx 2024 projects: Teach for Bulgaria & Cedar Foundation 2025 project: For our children Foubdadtion

Metamorfica

Co-Founder and Managing Director

Metamorfica

LinkedIn
2023-8 - Present · 3 yrs 2 mos

Sofia, Sofia City, Bulgaria

Empowering professionals and leaders to unleash their full potential and embrace a transformation for growth, success and fulfilment.

Baringa

Senior Management Consultant and Operational Excellence Coach

Baringa

LinkedIn
2022-8 - 2025-9 · 3 yrs 2 mos

Sofia City, Bulgaria

As a member of Baringa's People and Talent team, I empower organizations to transform and cultivate high-performance cultures that drive exceptional value for their employees, clients, and customers. Baringa is building the world’s most trusted consulting firm – creating lasting impact for clients and pioneering a positive, people-first way of working. We work with everyone from FTSE 100 names to bright new start-ups, in every sector. We have hubs in Europe, the US, Asia, and Australia, and we work worldwide – from a wind farm in Wyoming to a boardroom in Berlin. Find us wherever there’s a challenge to be tackled and an impact to be made. Find out more at baringa.com.

Lufthansa Technik Sofia

Continuous Improvement Coach

Lufthansa Technik Sofia

LinkedIn
2019-2 - 2022-8 · 3 yrs 7 mos

Sofia City, Bulgaria

- Coached 13 leaders to build flexibility and resilience in their leadership approach - Coached three teams to define their annual goals, roles, and responsibility and to build trust, commitment, a sense of meaning, and contribution to the overall vision - Organized and facilitated workshops as a change driver and compliance culture expert in 3 company projects focused on mindset and behavioral change

Lufthansa Technik Sofia

Business Process Management Lead

Lufthansa Technik Sofia

LinkedIn
2017-1 - 2022-8 · 5 yrs 8 mos

Bulgaria

- Analyzed, developed, and standardized 77 material management processes for 6 Lufthansa Technik facilities in Europe and USA - Aligned and agreed on process improvements with the needs of all 10+ stakeholders and customers and reflected them into the process maps - Identified training needs and developed training programs for 28 roles in Material Management department - Performed gap analysis and developed concept for process compliance at LHT Material Accounting in 62 worldwide subsidiaries - Created and implemented Process Confirmation tool (spot checks system) to help leaders identify gaps and areas for improvement

Lufthansa Technik Sofia

Buyer

Lufthansa Technik Sofia

LinkedIn
2011-8 - 2016-12 · 5 yrs 5 mos

Bulgaria

Responsible for Material supply before and during Base and Line Maintenance events for six Lufthansa Technik's bases. Participated in several projects for Operative Purchasing Process optimization and standardization.

Hemus Air- Bulgaria Air

Airctafts Fleet Reliability Engineer

Hemus Air- Bulgaria Air

2009-6 - 2011-7 · 2 yrs 2 mos

Bulgaria

Collected and analyzed air fleet reliability data: aircrafts technical defects, flight delays, opened HILs for a Bulgarian Airline, currently -Bulgaria Air.

Hemus Air- Bulgaria Air

Aviation Engineer

Hemus Air- Bulgaria Air

2008-4 - 2009-6 · 1 yr 3 mos

Bulgaria

Maintained Aircraft and components’ technical data. Planed aircrafts’ maintenance checks. Prepared Work Packages for Base Maintenance and Line Maintenace events of Hemus Air’s fleet. Prepared Work Packages for Base Maintenance events for customers’ fleets.

Hemus Air- Bulgaria Air

Buyer

Hemus Air- Bulgaria Air

2006-4 - 2008-3 · 2 yrs

Bulgaria

Supplying aircraft-related materials and goods for Base and Line Maintenance of Hemus air’s fleet.

Education

Erickson Coaching International

Erickson Coaching International

LinkedIn

Coaching

2023-1 - 2023-3 · 3 mos

SETTING THE FOUNDATION FOR A HIGH-PERFORMANCE TEAM SETTING THE RELATIONSHIP FOR TEAM DEVELOPMENT BRIDGING TO STRONG TEAM INTELLIGENCE BRIDGING TEAM DIALOGUE -– THE CORE TO CREATIVE THINKING DEVELOPING TEAM VISION AND MISSION ALIGNMENT CREATING THE TEAM BOND THROUGH VALUING DIVERSITY TAKING EFFECTIVE ACTION WITH DECISIVENESS AND SPEED REDEVELOPING TEAM SPIRIT, DEBRIEFING, AND CELEBRATION – CHARTING TOWARDS THE FUTURE

University of National and World Economy

University of National and World Economy

LinkedIn

Logistics, Materials, and Supply Chain Management

2006 - 2008 · 2 yrs
Technical University of Sofia

Technical University of Sofia

LinkedIn

Behavioral Sciences

2001 - 2006 · 5 yrs

Desislava Tsvetanova, ACC's Contact Information

Email

******@***.com

Phone

(**) *** ****

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