desislava malkocheva

* Providing professional administrational, accounting and financial management services * Building quality relationship and dealing with business and private clients * Preparing and completing daily and weekly reports, including staff control and sales reports * Dealing with customer queries and complaints in a timely and efficient manner * Managing budgets and financial plans * maintaining statistical and financial records * Dealing with files, declarations, statistics, VAT, Corporate Income Tax Returns and other required documentation in line with legal requirements * Calculating taxes owed and preparing tax returns, ensuring compliance with payment, reporting and other requirements * Dealing with invoices and outstanding payments * Answering telephone calls * Dealing with mail correspondence * Monitoring stock and equipment and managing orders and supplies * Managing machinery and personal protective equipment supplies * Ensuring that the business complies with COSHH, Work and Health and Safety Regulations * Providing excellent Customer Service

* Daily monitoring of the correct execution of the existing credit policies and procedures in Consumer Lending Division * Preparing weekly, monthly and ad-hoc reports for Management team, internal and external auditors * Providing induction and training for new employees