Desireé Q.

Project Management Office @ SeatGeek

About

Hey there, and welcome to my LinkedIn profile! I'm here to grow my network, read inspiring posts, share ideas, and promote a healthy online culture. Let's connect! 💼 A little about me: ENTJ & Enneagram 3 Force Multiplier and Project Manager in SaaS, known for adaptive delivery and clear execution. I combine methodologies to help teams move quickly on what matters now, while staying anchored to strategic goals. I guide cross-functional groups through complexity, keep stakeholders aligned, and maintain steady leadership during escalations. People-first and outcomes-driven. 👩🏻‍💻 Check out what my leaders are saying in 2025! - "Desiree delivered a strong performance throughout H1 2025, showing independence, initiative, and leadership well beyond the baseline for her role. She consistently met and exceeded expectations through her execution, problem-solving, and leadership on her projects. - Sr. Manager, Operations - "Desiree maintains open communication, ensuring tasks' progress and showing strong commitment. Her kind and warm personality enlivens project calls, driving participation and clarifying paths forward, a standout skill." - Director, Operations 🏆 Check out what my clients are saying in 2025! - "Desiree was the glue that held this project together. Without her communication, attention to detail, and positive attitude, we would not have hit our mark in regards to launch. The process was very thorough from beginning to end." - Director of Sales, USL Soccer - "Desiree was clear in what was needed and provided the tasks in bite-sized pieces so that it wasn't overwhelming. She was extremely patient, informative, and helpful. I'd want her on my team every time!" - Executive Director, Seasonal Sports & Entertainment

Country

United States

City

Waco

Industry

Computer Software

Skill

Regulatory Compliance, Compliance Management, Stakeholder Management, Risk Management, Kaizen, Business Process Improvement, Lines Of Credit, Sales, Communication, Event Management, Sponsorship Sales, Concierge Services, Customer Experience, Escalation Resolution, Liaison, Process Automation, Operational Efficiency, Project Coordination, Event Planning, Administration

Experience

Project Management Office

SeatGeek

2023-6 - Present · 3 yrs 4 mos

9.4/10 Project Satisfaction Manage and deliver operational and technical projects to the highest standards from handover through to project completion. • Enterprise + Vendor Implementation and Onboarding • Internal/Cross Functional • Product Rollout & Sunset • Major Event Planning & Onsale • GTM • BPO Implementation Onboarding/Offboarding

Operations Department Coordinator

SeatGeek

2022-8 - 2023-6 · 11 mos

Force Multiplier for 11 Department Directors & Sr. Managers, Department Coordinator & Administration, Project Coordinator, Project Management

Customer Support Specialist: Event Expert 2

SeatGeek

2022-2 - 2022-7 · 6 mos

Swaps Return Taskforce & Super Bowl Concierge.

Customer Support Specialist: Event Expert 1

SeatGeek

2021-8 - 2022-2 · 7 mos

Secondary Marketplace & SeatGeek Enterprise Customer Experience.

Texas Notary

Self Employed

2021-3 - Present · 5 yrs 7 mos

B2B Specialist

Brighter Beacon Web Design

2020-1 - 2022-7 · 2 yrs 7 mos

Website Development & Design, Digital Marketing Creator, Social Media Marketing, Lead Capture Strategy, SEO, Automation, Email Campaign

Principal - Credit Restoration Specialist

Brighter Beacon Solutions

2019-4 - 2022-7 · 3 yrs 4 mos

Odessa/Midland, Texas Area

Educated my community on the Power of Credit and helped over 700 families by challenging the Credit Bureaus and Creditors. With this effort, I was able to help my clients succeed in their financial goals such as: buying a home, buying a vehicle, being eligible for a work promotion, better approval ratings, and much more!

Executive Assistant

Iconic Media Concepts

2019-8 - 2020-1 · 6 mos

London, England, United Kingdom

Accounts Payable & Receivable, Event Coordination, and Sponsorship Director

Internet Sales

Lithia & Driveway

2017-10 - 2018-11 · 1 yr 2 mos

Odessa/Midland, Texas Area

2018 & 2019 FCA Certified Product Knowledge. 2018 Uconnect! Expert. Lithia 20 Car Club Member. 2017 & 2018 Certified TrueCar Sales Representative.

Customer Service Specialist

Convergys

2016-9 - 2017-2 · 6 mos

Odessa/Midland, Texas Area

PAYPAL PROJECT USA & CANADA. Inbound Call Center, Payment Processing, Account Security, Troubleshooting, Software Installation, Virtual Training, Dual Monitor Online Presentations. Accounts: Business, Personal, Premier, Top Customers, and New Customers.

Senior Field Inspector

Mueller Reports

2016-1 - 2016-12 · 1 yr

District Field Specialist for surrounding 350 square miles West Texas & New Mexico: Commercial Property, Farm & Ranch, and High-Value properties of $500k+

Field Inspector

Mueller Reports

2015-8 - 2015-12 · 5 mos

Odessa/Midland, Texas Area

District Field Specialist for surrounding 350 square miles West Texas & New Mexico: Residential, Roof Claims, Claim Verification, and Occupancy Verification.