Darya Toral Knight

JD Cloud specialises in developing business management solutions based on Microsoft 365 digital technologies. Working with clients to boost customer engagement, streamline processes and understand business productivity.

Managed several client cloud based solutions implementations including products such as Cin7, Xero, eCommerce Magento website integration and Microsoft Dynamics CRM.

Responsible for the change management plan for major Finance Transformation with accountability to deliver Oracle ERP solution within highly compacted timelines across 16 global locations.

Responsible for successful scoping, delivery, usage and continuous improvement of Chubb Group systems in Asia Pacific and owing the adoption roadmap to ensure users are fully equipped and supported to adopt new features, technology and ways of working.

Executed change management activities for major public hospital aged care product transitioning from paper and spreadsheet based system to Microsoft Dynamics CRM.

Delivered enhanced capability to Australia Post retail website as part of eCommerce Program to support Parcels business to secure positions as a strategic eCommerce partner in the Australian market.

Responsible for the launch of a digital product offering to a key Direct Marketing partner providing market leading health protection though their partnership with AIA.

Responsible for the implementation of a major wholesale insurance client allowing the business to capture $40m annual revenue for 3 to 5 years.

Developed the business plan to build an Equities business and trading platform in Hong Kong working closely with the Head of Equities in Asia.

Business change and transformation consultant working in complex environments for blue-chip clients including Royal Bank of Scotland, Aon Limited and Lloyd's of London

Project managed a team tasked with the formation of a customer value proposition for the ‘Platinum’ segment full control over resources, scope, project planning and issue/risk management.