Derek S.
Fixed Operations Manager - Bay Area Airstream @ Lithia & Driveway
About
Fixed Operations leader with 20+ years building and scaling high-performing service teams across automotive, EV, and specialty vehicle environments. I've progressed from the ground up — 16 years at Walnut Creek Honda, service operations leadership at Rivian, and now Fixed Operations Manager at Bay Area Airstream Adventures, a Five Rivet Certified Lithia dealership. I specialize in turning underperforming departments into profitable, efficient operations through expense discipline, labor rate optimization, technician development, and process accountability. I lead with data and develop people because sustainable results come from both. If you're building something or fixing something in fixed ops, let's connect.
United States
Greater Sacramento
Automotive
Quality Management, Dealer Programs, Diesel Engine, Enterprise Resource Planning (ERP), Performance Management, Tire Sales, Financial Management Experience, Automotive Repair, Site Inspections, Facilities Operations, Budget Process, Strategic Leadership, Business-to-Business (B2B), Sales Processes, Business Development, Competitive Analysis, Account Management, Negotiation, Compensation, Presentation Skills
Experience
Fixed Operations Manager - Bay Area Airstream
Lithia & Driveway
Five Rivet Certified Dealership - P&L Oversight: Full accountability for Service, Parts, and Detail/Body Shop departments.
Service Operations Manager
Rivian
Sacramento, CA
Service center running 3 shifts for consumer mobile and shop repairs/maintenance in addition to all fleet EDV service operations for Rivian in the Sacramento area.
Assistant Service Operations Manager
Rivian
Sacramento, California, United States
Serving, developing and optimizing.
Service Manager
Walnut Creek Honda
Supervise all daily operations. Define and implement long and short term objectives. Set and administer fixed operations management policies, initiate cost control procedures. Recruit, hire and train staff, including management and technical personnel. Evaluate overall/individual performance; devise and implement management and technical training processes. Establish departmental goals with management team based on exceeding customer expectations and profitability. Provide an environment of mutual trust and respect, and demand highest ethical standards.
Warranty Administrator / Service Advisor / Dispatcher - Duel locations
Walnut Creek Honda
Warranty Manager for Honda and Acura, dispatcher and foreman at Honda. Sox compliance, warranty audit and processing. Service program and process management in the service and parts department. Express and full service advising and stepping in for the service director when they were away.
District Field Service Manager
Roesbery Car Care
Oversaw multiple service centers - 8+ direct reports per location - Full service maintenance and repairs.
Assistant Warranty Administrator
Bmw Concord
Education
Los Medanos College
Liberal Arts
Learned
Derek S.'s Contact Information
Phone
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