derek ford

Piloting the Hawker 800XP/900XP & Cessna Citation III under FAR 135 regulations.

* Assist the Chief Pilot and Director of Operations with the acquisition of Saab 340 aircraft and preliminary development of training program using the FAA’s New Aircraft Process Documentation. * Assisted with company manual revision process for the Saab 340 in accordance with Safety Attribute Inspection and Element Performance Inspection Data Collection Tools. * Responsible for compiling the Saab 340 aircraft operations manual to be carried by all company line pilots. * Responsible for the month- to- month flight crew schedule. * Captain, Saab 340 * Provided re-familiarization training for Caribintair captains (a Caribbean airline that leases Lynx Air’s Saab 340). * First Officer, SA-227 Metroliner * Second-in-command to the Captain for the safe, smooth and efficient operation of company aircraft as well as the safety of the passengers, crew members, and cargo in accordance with FAR 121 & 91 regulations and company operating specifications and procedures.

Strategic planning and analysis of company procedures and policies that provides a cost effective and high performance system that enables resources to perform at peak efficiency to remain competitive in the marketplace. Implementing up to date technology to streamline business processes and the continuous improvement model of a team environment through leadership and mentoring that will enable efficient growth. Responsible for creating guidelines for personnel evaluations, hiring and job growth and then monitoring progress in order to ensure that the guidelines set are working for the benefit of the company and the employees.

Professor of aviation currently providing instruction in FTD Level 6 simulators. Other courses include commercial pilot ground school, aero-navigation, meteorology and aviation regulations & safety.

Provided primary and advanced flight instruction to student pilot candidates in accordance under part 141 FAR.

Providing flight instruction at all levels IAW FAR 61.

Mobile web development utilizing technologies in HTML5, CSS3, Javascript and jQuery with development techniques, concepts and processes within an agile environment. As part of the Client Operations Group, developed and documented the incident management processes and policies for a client facing service desk utilizing ITIL v3 best practices. Developed workflow rules and processes within the RemedyForce cloud-based platform. Assembled root cause analysis documentation for all major incident events.

Summer internship with the Technical Solutions Team. This team articulates business problems into technical mobile solutions. Developed and documented use case demos of 3Ci’s cloud-based mobile platform – Switchblade™ – which allows businesses to deliver a rich consumer experience on any mobile device or carrier, using integrated mobile technologies such as messaging, integrated voice response, mobile web sites and smart-phone apps. Worked as a team with the other summer interns learning the SCRUM methodology and applied it to a research project for Product Development; the results provided valuable insight for future product releases.

Responsible for the first line support and administration of a real-time messaging platform that delivers timely voice and text message broadcasts to thousands of customers every day. 24/7 customer support through online ticketing system which included troubleshooting customer issues, answering and responding to support questions and emails. Using SQL to query main database as well as perform server administration patches and planned reboots.

Responsible for the safe, smooth and efficient operation of the Eclipse 500 as well as the safety of the passengers, crew members, and cargo in accordance with FAR 135 & 91 regulations and company operating specifications and procedures. Provide a continuous positive image to potential customers, local news media and the public with static displays and demonstration flights.

* Support, monitor, test, and trouble shoot hardware and software problems in a Windows environment. * Troublshoot network connectivity issues. * Provide End-User support for all LAN based applications. * Install and configure workstations. * Processed customer requests in a timely manner to ensure ongoing effectiveness. * Document and maintain upgrades or replace hardware and software systems as necessary. * Testing & diagnosis for Y2K compliance.

Undertook the aerodynamic design and analysis of replacement impellers for York M355 compressors at Union Carbide's Taft Plant and Ciba-Geigy's St. Gabriel Plant. Assisted engineers with the final design report of a high performance two-stage air compressor for Ingersoll-Rand's CENTAC Division. Conducted the preliminary analysis of replacement impellers for a Worthington compressor at the Chevron Pascagoula Refinery. Assisted engineers with the aerodynamic analysis of replacement compressor components for chiller conversions to HCFC and HFC refrigerants at a number of duPont facilities.

Responsible for the safe, smooth and efficient operation of the Saab 340 as well as the safety of the passengers, crew members, and cargo in accordance with FAR 121 & 91 regulations and company operating specifications and procedures. Present a professional and responsive image to the customers and business associates.

Piloting the Hawker 800XP/900XP under FAR 135 regulations.

Managed a maintenance team coordinating repairs and upgrades to several properties operated by Shield Investment Group used for adult rehabilitation centers. Worked with several outside contractors scheduling improvements requiring licensed professionals.