Derek Curtis, PMP, ITIL

Executive officer of a publicly traded wireless internet service provider. Responsible for all operational aspects of the company having 70% of all company staff as direct reports. Developed deep professional and personal relationships with all staff by meeting regularly, one on one, to understand strengths and weaknesses. Worked directly, hands on, in all areas of the business to build an understanding of expectations and areas of improvement. Instituted employee assessment and rewards program that was new to the company. Developed a leadership team within operations to build on team strengths and increase communications. Changes resulted in a high preforming, deeply invested team, delivering a better customer experience and higher profitability to the company. • Through immersive leadership understanding the strengths and weakness of every employee and expectations of all work areas transformed the company to a professional service delivery and customer focused organization. • Regular reporting to board of directors and shareholders, identifying risks and area of opportunity through understandable dialogue. • Designed and implemented a comprehensive Fleet Management strategy, increasing profitability. • Managed all company facilities and large capital assets. • Led the executive team in the development of a strategic plan to deliver new technologies to enhance the customer experience protecting the customer base from competition. • Through significant change positioned the company for acquisition at twice the market value.

As General Manager of Residential Markets I am responsible for a positive customer experience for our residential clients. Platinum is a wireless internet service provider (WISP) that provides internet connectivity to rural and corporate customers in Alberta.

During my career with the CPS I have worked many areas. I have worked undercover and in a number of investigative roles. My focus has been major investigations from organized crime to the G8. As a Commander I held the postion of CIO and also Criminal Operations Officer. I have chaired many committee's from community to provincial. I enjoy leading teams and looking for members that I can support in advancing their own careers.

Selected from all senior officers to spearhead the development of an enterprise Project Management Office for the Calgary Police Service. Built a team of subject matter experts from many areas of the organization to ensure a consistent delivery of project management principles. Delivered comprehensive presentations to executives and key stakeholders to ensure organizational buy-in. Oversaw the development of project governance and guiding principles to ensure consistency in project delivery. • Developed scope, budget, resourcing, stakeholder consultation and commitment, executive commitment. • Significant change to organization practices requiring solid change management practices. • Developed and implemented a Project Management training and career path with focus on mentorship programs.

Selected from all serving Law Enforcement Officers in Alberta to serve as the Director of the Alberta Police Integrated Information Initiative (API3). Accountable for the successful delivery of an $85 Million Information Technology system to enhance the interoperability of policing. Managed the delivery of a complex integrated solution with five separate vendor products. Directed and supervised a highly technical team of consultants and employee’s. Served as focal point of contact to all layers of Governance, regularly meeting with Chiefs and Deputy Chiefs from all Client agencies. • Led the development of API3 Vision, Mission and Values statements, presented to the entire team. • Integrated all vendor companies into one API3 team for project success and increased morale. • Led the Provincial Intelligence focus groups, capturing intelligence requirements. • Managed scope and budget to ensure project solution completion. • Developed lasting relationships with many levels of all Alberta Police Agencies.

Special Constable